Customer Testimonials
Jacob Freeman provided some of the best customer service I’ve ever seen. He in my opinion has definitely set what should be the new standard for excellent customer service.
Samuel was very helpful and friendly. I would recommend him to family and friends. It is conveniently located near Beach.
Samuel was very helpful and friendly. I would recommend him to family and friends.
Samuel was awesome! Very friendly and great customer service. Would definitely recommend coming here for a car.
Came in with my BF to look at cars and Samuel with very helpful. The process was simple and fast. 🙂
Game in with my BF to look at cars and Samuel to was very helpful. The process was very simple and fast. 🙂
This dealership has good service and haas good deal with the car we got 3 days ago.
I had to trade in my old car for a new one and they made it as fast and seamless as possible. Very happy with this dealership and employees.
Easy buying experience. Bashar had to drive the car in himself from another dealer so we can get it the same day instead of waiting til the next day.
love the quick process, went thru Costco auto purchase, Bashar was super helpful as well as Daniel in Finance. All good and will return to buy another one soon. This was much better experience than my previous purchase back in 2017 at a different dealer in OC.
I had a great experience purchasing my new Honda CRV. Mason and Connie were awesome.
Adrian, Barry and the whole team at norm reeves Honda in hb made the whole process simple and smooth from start to finish, -Patricia T
Very helpful in giving me the information I needed to decide what model was the best for my needs. I test drove both the gas and the hybrid models and they were great.
Clayton was such a great help! My car was on the verge of breaking down and Clayton swooped in to help me out. He was super professional in helping me find the exact car I wanted. Anyone looking for a new car should definitely look for Clayton at this dealership 🙂
Samuel Martinez sold my grandmother a car beyond her expectations. Was a excellent and cheerful upspirting guy. Made my grandmother very happy
Samuel Martinez is an excellent car dealer who knows his stuff. He sold me a 2020 Honda Civic that I absolutely love. The car is in great condition and runs like a dream. I highly recommend Samuel Martinez to anyone looking for a new car. Overall, a fantastic experience!
Clayton was super helpful and got me in the perfect car, he was also really friendly and worked hard to get me a good deal. I love norm reeves huntington beach, I've bought 2 new cars here, and get all my maintenance done here as well, great dealership over all
I bought my first and second brand-new cars here and do all my maintenance here as well. Everyone is super nice and there's a reason I came back and specifically wanted to buy from them again. Clayton was super friendly and extremely helpful in helping me find what I was looking for, he definitely worked to get me a good deal and I'm super appreciative! If you're gonna buy a honda, norm reves HB is the way to go 🙂
Bought a new vehicle for the first time and I am truly great I ran into Samuel. He was incredibly detailed and knowledgeable on all the features the car had to offer. Samuel's greatest strength is that he talks like a person and not a salesman which makes him relatable. Will definitely recommend Honda and Samuel to any friends and/or relatives that are looking to purchase a great vehicle with a great price. Thank you for making this experience pleasant and look forward to returning to this location for future purchases.
Bought a new vehicle for the first time and I am truly great I ran into Samuel. He was incredibly detailed and knowledgeable on all the features the car had to offer. Samuel's greatest strength is that he talks like a person and not a salesman which makes him relatable. Will definitely recommend Honda and Samuel to any friends and/or relatives that are looking to purchase a great vehicle with a great price. Thank you for making this experience pleasant and look forward to returning to this location for future purchases.
Sam was great. Watch out for that $3500 accessory package, but otherwise great. Would buy from again.
Jesse was very helpful. Everyone was attentive. The finance guy was honest and helpful. Dealership every was kind
Clayton was such a great help! My car was on the verge of breaking down and Clayton swooped in to help me out. He was super professional in helping me find the exact car I wanted. Anyone looking for a new car should definitely look for Clayton at this dealership 🙂
Clayton was super helpful in my car search process. I came in the dealership and was greeted by him. I was looking to see some used Accords, but the ones I was interested in were all sold. Clayton was patient enough to walk us through the new Accords, and finally we settled on a great deal for a new Accord. I was super happy about my experience here. 100% recommended!
Samuel was very helpful and patient in securing a deal for us on a Honda odyssey. I highly recommend him and Norm Reeves Honda in Huntington Beach.
My sales guy Samuel was excellent, he was able to illuminate all the important features and benefits, and brought the deal home on my purchase to my total satisfaction. Highly recommend!
Everyone at the dealership was friendly and accommodating. I was waiting for a vehicle to arrive and my sales contact had great follow up. Definitely recommend this dealership.
My best friend wanted to buy a car and we went to soooooo many dealerships. The other salesmen were rude and aggressive to say the least, however, our experience at Norm Reeves Honda Huntington Beach was amazing. Clayton E. was the so nice and understanding through the whole car buying process. Clayton’s customer service was so great that my friend ended buying her car! Would definitely recommend to anyone!
Clayton E Review I worked with Clayton E checking out the New CR-V Hybrid. An all around great person. Super nice working with my wife and I. He is super personable, nice to work with, even when something did not work right, he took the time to look for an answer and explain it. He is an asset to the team there and will make a great team leader one day! we have been to this Honda Dealership to have our old Honda CRV serviced here. The staff has always been super helpful!
My sister and I had given up on finding a good deal on a new car, but Gilbert came to the rescue. He really went out of his way to give us the best deal. We are so happy to be able to surprise our mother with a brand new civic. Thank you!! Dealership as a whole - great customer service, everyone very polite and attentive.
Emilio and Luis were amazing. We got a great car for even better price.
We just purchased our first Honda and had GREAT service from Samuel Martinez. He knows everything about Hondas and is so nice! I highly recommend him!
I bought a pre-owned car this past weekend. I have to say it was a good experience. I've purchased cars before and at the end I would leave so stressed after all the negotiations. At normsreeve Honda it was the opposite. Our sales Samuel and Raymond the Mgr made everything easy and pleasant They are friendly, professional, and work for to get the deal you want. Very cool dudes!!! The helping Honda!!!
I came into get a car and Samuel Martinez was very welcoming and helpful! He was very polite and knew how to crack a joke or two 😉 he helped fight for a good price for me and truly made my experience of buying my first car great!
Clayton Einck is awesome! He has GREAT customer service and everyone is very helpful and nice! Can't wait to buy another car from Clayton!
Clayton Einck is awesome! He has GREAT customer service and everyone is very helpful and nice! Can't wait to buy another car from Clayton!
Samuel. Was very helpful to me to find a good car. He is very friendly. I was very frustrating trying to find a car and he was so helpful and very clearly to me to understand that makes me to come back and getting the car.
Incredible customer service and easy car buying experience. I recommend asking for Jacob Freeman, he’s very respectful and clearly cares for his customers.
I have been bringing my Honda Pilot to this dealership for maintenance/service for a couple of years now, but yesterday I went with the intention of purchasing a car. From the moment we stepped onto the lot and Jacob Freeman was there to greet us, from the time we left with the keys—the experience was exceptional. The entire process was smooth and efficient. I shared what I needed and wanted with Jacob and I left with more than I could have even imagined. I love my Pilot, but this new CR-V hybrid sport is phenomenal. It hasn’t ...
Jacob Freeman was extremely helpful and transparent throughout the whole car-buying experience. Customer service was great, Ask for Jacob!
Assisted me and my father through what we expected to be a long and arduous process of car buying, but was pleasantly surprised at how easy and quick we were able to come up with a deal and buy a brand new Honda Accord. I recommend asking for Jacob!
Thank you to Clayton Einck for helping me find a vehicle. 10/10 experience. Highly recommend.
Clayton made the car buying process easy to understand and was more than willing to get the information we needed. Very easy to talk to and personable as we found the right car for me. Super helpful even after the car was bought.
Clayton got me the car I wanted for a good price. Felt like an honest experience and they tried to be as transparent as possible. If they didn’t know they made it a point to go find out. Appreciated the experience and I’m enjoying my new car! There were a lot of people we ended up interacting with at this dealership but Clayton stuck with us till the end and did his best to give us the best deal!
I had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Jacob was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs.
Jacob got us the car we wanted for the best deal! We got to drive off the lot in a new CR-V.
Friendly and efficient service
Friendly and helpful service, it was a quick and easy process to buy a car in really good condition for a fair price.
Vincent is the Service Department was very kind and extremely helpful with excellent communication skills and fast service. Very satisfied and impressed by Vincent
I was truly impressed with the service provided by staff, especially Sam Martinez. He explained everything to me before I even arrived at the dealership. Good experience overall.
Samuel Martinez was our sales rep . Samuel was an excellent and most helpful person that help us make a purchase a car for my son with an excellent price
Really good experience at this dealership with helpful salesmen which was Samuel Martinez. Helped us pick out a perfect car for my first car.
I bought a Honda Accord Sport for my son two days ago and Jacob Freeman was helping us and took very good care of us. I really appreciate all his help!! I highly recommend him and the dealership as a whole. We love our new car and will definitely come back in the future!
Samuel Martinez at Norm Reeves Honda has given me the best customer service that I have received at car dealerships. No shady tactics, just honesty and understanding throughout the entire process. Highly recommend!
WoW!!!! What a refreshing experience it was doing business with Jacob Freeman and this dealership as a whole. It was fun. Zero pressure. It truly felt like we had already known Jacob for a while even though we only met him that day. He was able to get us the vehicle and payment we needed and was certainly more concerned with us being happy and comfortable with the decisions we made to lease. Rather than rushing us to sign he was more than happy to answer any questions and address any concerns we had along the way. Thank you Jacob ...
Had a great experience. Samuel was very nice and I would recommend him to anyone. Always had a good attitude and smile
WoW!!!! What a refreshing experience it was doing business with Jacob Freeman and this dealership as a whole. It was fun. Zero pressure. It truly felt like we had already known Jacob for a while even though we only met him that day. He was able to get us the vehicle and payment we needed and was certainly more concerned with us being happy and comfortable with the decisions we made to lease. Rather than rushing us to sign he was more than happy to answer any questions and address any concerns we had along the way. Thank you Jacob ...
Samuel was awesome!!! Found the car and he helped with any questions I had.
Thank you so much for helping me to get a nice car Samuel. The car is great. Definitely recommend.
Samuel was great. Just helped me get a great deal on a car.
With the first 1000 miles on my brand new 2023 Honda Civic I'm still glad I chose Norm Reeves HB over all the car is so cool and I'm keeping it! Thanks for being so good to me and helping me get back on the road with a sweet new ride
Had my 2011 Honda CR-V serviced today and chatted with Sales team about a future purchase. Shout out to Viviana Saenz in the Service team for being prompt, kind, and very helpful! My car sounds great! Another shout out to Jacob Freeman in Sales for his help during some test drives of CR-V Hybrids. He was personable, knowledgeable and an expert at what we were looking at. Thank you team!
We have purchased many vehicles from this dealer recent years (or myself and family members). Highly recommended to stop by and when you get the best deal, take it. Save time and money in here more than other Honda dealers we have visited. The most recent visit, we met Jacob. He's cool, gentle, and really respect to us. We actually accepted the deal with convincing right on that day. And we didn't travel to other dealers since we known this is the best deal out of all, so we made the purchase right at the first visit. Thanks.
I'm so glad I came into this dealership today! Jacob Freeman is a delight to work with! He explained everything to us and was so courteous and professional. I've bought a lot of vehicles in the last 40 years, but this was the best experience to date. Thank you!
Had my 2011 Honda CR-V serviced today and chatted with Sales team about a future purchase. Shout out to Viviana Saenz in the Service team for being prompt, kind, and very helpful! My car sounds great! Another shout out to Jacob Freeman in Sales for his help during some test drives of CR-V Hybrids. He was personable, knowledgeable and an expert at what we were looking at. Thank you team!
I'm so glad I came into this dealership today! Jacob Freeman is a delight to work with! He explained everything to us and was so courteous and professional. I've bought a lot of vehicles in the last 40 years, but this was the best experience to date. Thank you!
We had a great experience buying a new Honda Odyssey. Samuel was very easy to work with, well informed, and friendly. I would highly recommend him and the dealership as a whole.
We had a wonderful experience at the HB superstore, Samuel Martinez made the process easy, stress free and pleasant. He is very thorough and knowledgeable, courteous and not pushy at all. I highly recommend this dealership.
Honest and helpful. Went above and beyond to help me out with everything. One two
Jacob was the first to greet us and the last to wish us farewell. He went above and beyond to help us get into the car we wanted. He was knowledgeable and attentive. Definitely referring our friends to Norm Reeves and Jacob!
Jacob, Daniel and the rest of the team we met at Norm Reeves Honda are simply THE BEST! They really went out of their way to give us the best service and deal! Definitely referring others to Norm Reeves and Jacob!
Great deal on the vehicle we purchased. Barry, Raymond & Ivan are great to work with!
Samuel Martinez help make it easy to buy a car and went above and beyond!
Samuel M. was super awesome and made the used car buying process smooth. Big thanks!
Had a great experience with Jacob F.! Very helpful, friendly and has great communication. Made the process very easy. Highly recommend!!
Love my Honda , thanks to Jacob Freeman that helped me out
We had an amazing experience with Jacob Freeman at Honda HB, he was very kind, understanding, hard working, and just overall the best sales person we have ever worked with. I will definitely be coming back for my next car 🙂
Went into Norm Reeves Honda for service, Jacob Freeman was very friendly and you can tell he was genuinely there for our best interest. He went over the pros and cons of trading in our car, worked hard, and got us in a way better situation. We definitely will recommend family and friends! Thanks JACOB!
Customer service was exceptional and very affordable
When I went to Norm REEVES Honda to buy a car, I had no idea what l wanted. After I met Jacob Freeman, he took me around the lot, and we discussed this car and that car. I asked Jacob a thousand questions, and with each one of his answers, I could tell how knowledgeable he was about the vehicles he sold. Besides the amount of patience he had with me. I am a bit older and find a lot of salespeople get annoyed with older people like me. But Jacob was nothing but accommodating to my questions and needs. ...
Jacob Freeman took care of me in a fashion rhat other salesman failed ro do. Answered every question l asked. Since l am in my senior years he didn't treat me like was handicapped. He worked with management to get the price down to where my budgit fit. The fact he always looked me in the eye and didn't ever have anything but a customer first attitude. I saw 8 other dealers and half of those never gave me full attention, whereas Jacob allowed me to test drive it for a good 5 miles. I gave him 5 stars because he ...
We Had a great buying experience here. Emilio and John were both so pleasant and easy to work with. I was searching for a car for a while and this was by far the best sales team I encountered. We highly recommend them and would work with them again in the future.
Great Customer Service. From the moment you walk in you feel welcome. Emilio & Jonathan were extremely helpful & courteous. Via phone & email the comunication was superb. I did eventually purchased a vehicle in which i was very satisfied. Would recomend to anyone who is looking for a new or used car.
Great and friendly, no pressure, service. Made it quick and easy to buy my daughters car.
Service department is doing an amazing job. Very fast and efficient. Gerardo Molina our service writer did a fantastic job as expected, very approachable and professional too. Norm reeves never failed us as always! They also have a great lounge and nice coffee bar. Great job to the amazing norm reeves team! You guys are the best!
Ziggy, Ted, and Jonathan made purchasing a new car for my mother a breeze. Just outright Genuine people who are not out to can you!
The car purchase was easy and seamless. Drove it home the same day I saw it. Thank you Ted!
Raymond N. Did a great job with everything I felt like family, the car is great my wife loves it.
Made easy transaction for purchase without hassle. Wonderful customer service and cares on vehicle purchase.
Great sales team. Srijon, Ivan and Jonathan were amazing they were very helpful and patient in simplifying everything for us. Stand up group of men. Hands down. Customer For Life. They were so great we took my sister in law the very next day
Good experience here. The staff went above and beyond in setting up rides and a rental while my car was under maintenance. I also appreciated how quickly I was updated on my car’s status. Everyone there was very kind and helpful.
Michael & Daniel made my car buying experience a breeze!
Bashar is an extremely efficient and friendly sales person. Process was quick and easy. Would recommend him to friends and family.
I was in need of a car and christmas time has been especially hectic this year, i got in contact with bashar and was taken care of so amazingly! He made sure to get back to me promptly helped me with being ohysically limited as far as having to go into the dealer found me exactly what i wanted and treated me like family! He definitely Made the process a lot smoother than i expected!! So thank you for all the hard work and help bashar!!
Very professional and great service from staff and specially Sales Manager Mason Nguyen. Highly suggest to visit dealer for best price and great service on your next new or used vehicle.