Customer Testimonials
Brandon is a great support! Get a car with him! Very helpful and straight to the point. He doesn’t bull around like other people. Shoutout to the manager as well.
Very good job. No pressure. Very helpful. Super friendly.Salesman was super nice and it was a great experience.
Excellent job, as always.
I just got off the phone with Heather from service department & I’m happy to take my moms car for service , she did a amazing job helping set up a appointment. Her customer service skills are out the roof ! THANK YOU HEATHER !
Barry, Konstantyn, and company were super great! No pressure, courteous, and helpful.and I got the car I wanted for a reasonable price.
My sales team was awesome, kind, informative and not pushy. Thank you Ozzy, Ivan and Connie!
Reymond was such a pleasure to work with! He was informative and helpful when we did our test drive. He wasn't pushy or aggressive, and was upfront about the out the door cost for the vehicle. He made the whole transaction painless and enjoyable. Thank you, Reymond!!
jacoby.hillia is the best saleman there.he goes out of his way to help us.we bought 4 cars there since 2017.i just got the accord 2022.the only thing i dont like there is the sale manager fortino milian.he is very rude speaking w us.if it wasnt Jacoby very helpful im walking.away fr the sale already
Outstanding!! Today we purchased a new 2022 CRV. Ted was the salesman who helped us along with Fortino. Both of them were outstanding. Ted is extremely knowledgable of the features of the car. He took a lot of time when delivering the car to explain the features to us. He is kind, professional and friendly. I felt respected throughout the buying process by everyone involved. It seemed like they were more interested in developing a long-term customer. Not just another sale.
The service is great! John Le was great! Provided detailed service. Very knowledgable and knows how to solve all my questions. I would highly recommend him to any of my friends and family.
The service is great! John Le was great! Provided detailed service. Very knowledgable and knows how to solve all my questions. I would highly recommend him to any of my friends and family.
EVERYONE PLEASE SEE DAVID! He’s a humble soul! He will make sure you leave this place happy and with the car you want! Can’t express my gratitude enough! FOR OWNERS OR MANAGEMENT —— please hook up the finance manager with newer technology he deserves it! Also only thing I wasn’t pleased with was the ridiculous “add ons that are mandatory “ that should definitely be added on your advertised price! Since not every customer you have lives locally! Am 2 hours away! So for future ples make that transparent to the public
I was contacted by Internet Manager Konstantin Mosendz by phone after I inquired about a vehicle. The following day the wife and I drove four hours to meet with Konstantin and discovered him to be down to earth and receptive to our concerns. He was professional at all times and never tried to push options or addons that we did not want but mostly he was forthright about the pricing. The wife found a car she liked and a deal was completed in approximately an hour and half. The entire transaction was painless and extremely quick. All of the staff ...
Tom C. was awesome to work with and this dealership is very customer-centric! I have been coming here for years for my cars and for my service on my car. They are all top-notch! Benito in Service is absolutely awesome!
Daniel J was great all the way. He was patient and I never felt pressure to purchase.
Sales staff was super friendly and professional. They did not try to bait and switch us by adding on a lot of extras. The price of the vehicle was fair and we were very pleased with all of the services we received.
Great experience. Easy to work with. Mike Momoli Davoust was great!
Absolutely amazing experience with the purchase of my Honda at Norm Reeves Huntington Beach. While all the staff were helpful......I'd like to highlight 3 people who made the process so easy. Ted Cruchley.......Ask for him by name. He answered every question I had (and I had a lot), worked with me every step of the way and never tried to push me into something I wasn't interested in. He listened to me and matched me with the right car. I'll be forever grateful for his patience and guidance. Fortino Millan.....On my first visit before deciding ...
Great experience and service, mike momoli and Daniel were both very helpful and friendly.
Alex is very helpful. He cares about his customers. Honda needs more like him. I will ask for him next time I need a car.
Where do we start. We were helped by Konstantin on the sales floor, and Connie in financing. Top level service all the way around. The car was priced below the competition and was in pristine condition. The dealership negotiated fairly, and even threw in a few extras. My wife and I had been to several dealerships before this one, and Norm Reeves stands above the rest. Thanks for helping us find our dream car!
If I could rate my experience higher than 5 stars, I would. My experience at Norm Reeves Honda Superstore Huntington Beach was outstanding & I cannot recommend them highly enough. They worked hard to get me the model I wanted in the color I wanted; no small feat in today's market. This is an unusual dealership, I got a good feeling (good atmosphere) when I walked in & knew right away I would buy from them. They treated me well, kept me apprised of the status of getting my car, but never pressured me. Everyone I dealt with was wonderful. ...
Thank you Ryan for being so nice to us. You made the finance transaction easy and fast. You are awesome keep up the good work and you have a great personality and integrity. Thank you Reymond Nguyen for helping us out with our purchase and for all the people there who are so nice. I highly recommend.
FAIR PRICING GRESAT SERVICE OVERALL GREAT EXPEIANCE AND THE FINANCE DEPARTMENT WAS AWSOME TO BOOT.
Brandon Um was the sales person that helped me. I went in on new years day looking for a honda crv, he made the whole process easy and quick.Very nice and professional.He wasn't a pushy sales man at all like I've encountered at other dealerships. Definitely recommend Brandon Um at norm reeves Huntington Beach
Daniel and Jonathan were excellent to work with! Thank You Very Much for your help!
Had a phenomenal experience working with Konstantin on my recent Honda Civic Sport purchase. He was very communicative and efficient during the entire process. Made the car buying experience smooth. Thank you for your help, Konstantin!!
Jacoby was very professional and helped us to obtain a great price for our vehicle. When the vehicle we were looking for was not on their lot he was able to find the one we wanted and have it delivered within a few hours ! The finance department process with Ryan was fast and he helped to clearly explain our options. We will definitely be returning to this dealership when it's time to buy our next Honda !
You made the process easy and less stressful. Excellent professional and personal experience. Very happy with Reeves Honda.
VERY professional, knowledgeable and thorough. The purchase process was easy, and smooth. They found the color and style I was looking for and we are happy.
Working with Garr Persson was great. Very patient, knowledgeable & helpful. The entire dealership was wonderful, including Connie in finance and the personnel on the lot, ready to answer questions and very helpful.
Easiest transaction of my life thanks to Ted! Everything was ready to go and I was in and out so quickly.
The customer service was excellent. Alex Garcia was very pleasant to work with. I would purchase a vehicle from him again. His demeanor was superb.
Very pleased with the entire staff, and it shows that management is focused in training and providing an excellent customer experience.. Everyone was very professional, knowledgeable and most important to me, everyone was very nice!
Barry and Daniel are very kind and helpful. I was able to get finishing touches on my new vehicle first thing in the morning.
Our salesman, Brandon Um was a pleasure to work with. Made it effortless. Also, the manager Oscar Rivas was also very helpful and professional. We will definitely be recommending this dealer to friends & family!
I have been in the market for a pickup truck for a while. I saw Norm Reeves had a nice Tacoma in their fleet. I was weary at first going into a car dealership to buy a car but sales consultant Brandon Um took amazing care of us from the get-go. He helped us work out a great deal on the truck and we are very satisfied. Be sure to ask for Brandon Um if you’re looking to get some new wheels! Our family will continue to go to Norm Reeves because of the great customer service!
The dealership is clean and all of the staff were very friendly. I was treated with respect and appreciated the helpfulness. The staff was very knowledgeable and answered all my questions.
We just “went looking” today and ended buying a used car. No pressure. The process was not painful lol. Everyone was so nice. Our salesperson was so knowledgeable about the car. Once we made a decision to buy the process went pretty quickly. I would highly recommend them!
The sales process was pleasant, and I’m satisfied with my truck so far. I haven’t had a servicing yet, but I’m excited to see what extra parts their parts department can help set me up with. My buying experience was overall an easy, pressure free one.
Dealership personnel were very helpful and easy to work with. They made purchasing my CRV stress less and easy. They followed up with promised appointments .. a good dealership to work with!
Great customer service. Gilbert Ruiz helped me over the phone as we were searching for either a new or used car from out of the area. A few days later we were onsite and the entire staff was helpful and courteous. Honest feedback and answers to our questions. Clear expectations. Worked with us on pricing and getting best rates, handled all the paperwork, and assisted us in getting our old car used for a trade in. Followed up with us afterwards to confirm everything ok. Love our car too!!
I've always heard that you should never go to a dealership for maintenance and repair, they will over charge...blah blah blah. I must say that my Experience at Norm Reeves, Huntington Beach has been great. I bought my car there and I have never been anywhere else. The service department is great. I trust them with my car. I never feel like I'm being pushed into unnecessary services. Actually after going there a few times for standard maintenance, I started getting coupons via email with great deals on upcoming maintenance and services. Benito Torres was my service ...
Benito Torres help me get my car serviced today! He was above and beyond! I will definitely be booking my appointment with him again. Anyone looking to make a service appointment Benito is the man! Thank you
Great experience, excellent customer service, everyone was so helpful and happy to help you get what you needed
My wife and I have been loyal customers since our first Honda in 2004. We keep coming back for the great service and loyalty that Honda has given in return.
This is the second used car I have purchased from Norm Reeves. Both experiences were very smooth.
I am very happy and pleased with Norm Reeves Honda Superstore of Huntington Beach. I would definitely recommend this dealership to all my family and friends.
Israel and David were terrific. They were so patient and explained all that I needed to know for my purchase. Connie in financing was also wonderful.
Ted Cruchley at Norm Reeves Honda Huntington Beach was very professional, courteous , friendly, knowledgeable, helpful and detailed. He made my car buying experience very pleasant, easy and memorable. I will certainly recommend anyone trying to buy a vehicle to go see Ted. I am very glad Ted was the guy who helped me with this purchase. In fact the entire team was very professional, helpful and friendly. So far I have had 3 new vehicles in my life, but by far this is the most memorable experience. No wonder Norm Reeves Honda of Huntington Beach, has been awarded for their customer ...
Garr took great care of us. Would buy from him again.
Great service, no hassle and straight to the point.
Excelente servicio por parte de Jonathan Abarca, persona comprometida con el servicio al cliente. Y el señor Gilberto Ruiz nos guió de la mejor manera para la compra de mi primer carro. Estoy muy agradecido con el Dealer
My husband and I went here after going to a few other places. After going to many dealerships, where the dealers were trying to strong arm is into buying something we didn’t want. It was refreshing to go here where they gave us the tools we needed to find the car that met our needs, was within our budget, and also gave us the space to look around the lot and talk it over privately. Gilbert was fantastic. He really worked with us to made sure we left happy. As well as Ryan. Everyone there was very nice. If ...
Shout out to Ozzy Barrientos the salesman Who helped me purchase a new CR-V from norm Reeves Honda. He is so pleasant to work with Ozzy new exactly what I was looking for and didn’t stop until he found it. Awesome- Professional-hard working! Thanks again Ozzy. Mjh
Lilia Cielo is a very good adviser, friendly, knowledgeable and professional.
David Boules gave us excellent service and did not make us feel pressured. Connie was also wonderful. Overall we had a great experience! Highly recommend Norm Reeves!
Michael Tran made buying cars a pleasant experience. Very knowledgable and gives the best advice to his customers. Would definitely return for future cars at Norm Reeves
John Le Helped me out on getting my car serviced. He went above and beyond with all my questions and needs. I was 100% satisfied. Thank you John Le! I also had a new guy from Honda drive me to work! Shuttles weren’t around so he drove me in a Honda. I wish I knew his name. He said it was first day he was excellent and friendly.
I recently sold a leased VW Jetta to Norm Reeves Honda Huntington Beach. I had issue when VW Credit played the game regarding the lease payoff amount for Customer and VW dealer is much different (less) than if i sell the car to any 3rd party on Non VW dealers. I never heard of this game before despite i have leased many cars before including VW. Luckily, Kevin Olive, Norm Reeves Honda Used Car Manager, stepped in an went out of his way to resolve the issue for me. It’s a lengthy process but Kevin thoroughly followed up to ...
I recently sold a leased VW Jetta to Norm Reeves Honda Huntington Beach. I had issue when VW Credit played the game regarding the lease payoff amount for Customer and VW dealer is much different (less) than if i sell the car to any 3rd party on Non VW dealers. I never heard of this game before despite i have leased many cars before including VW. Luckily, Kevin Olive, Norm Reeves Honda Used Car Manager, stepped in an went out of his way to resolve the issue for me. It’s a lengthy process but Kevin thoroughly followed up to ...
Fortino Milian and Paul Corrales were very helpful. they walked my wife and i thru the whole process. I would highly recommend the dealership and the team!!
This is my 3rd vehicle from this dealership and this was the best experience. Jacoby Hilliard was excellent to work with. He got me exactly what I wanted. I was glad to have him as my salesperson.
We worked with Ted and Jonathan who were both very helpful, polite and thorough. We had a great experience at Norm Reeves Honda in Huntington Beach.
The ads aren’t lying…these are the helpful Honda guys. From the moment I walked in with my husband to “just look” to the time we drove off and including the time we had our first service experience all the folks have been extremely helpful, courteous and professional. Buying a car is tough - it takes time, patience and more time - but we are so satisfied with the car and the service we’d go back and do it all over again.
This is my 4th car lease from this dealership, Frank Tran and Delphine Smith always provide amazing customer service and I trust them to help me get the best deal possible.
I recently bought a car at this dealership, and I had an excellent experience. I was greeted as soon as I pulled into the parking lot and escorted to my appointment with Ted. Ted is a great salesman that is easy-going and knowledgeable about the car I was interested in. He is a nice guy and a good conversationalist. I then met Connie that handled finance etc. She also had great customer service and got me through the process quickly and accurately. I recommend this car dealership.
Great service. We appreciated Garr who was our salesperson. He was very patient and encouraged us to compare at Toyota so that we were sure of our Honda purchase.
Everyone at the dealership made our purchase of a CRV easy and satisfying. Our sales person Reymond, our finance person Ryan, and staff were great.
Reymond and Jonathan were so great, helpful, patient, knowledgeable and friendly. They made my car-buying experience a wonderful one! Please give these guys a raise! 🙂
John Le was helping me with my car services for oil change, AC fix and tires. He's very friendly and helpful. 10 out of 10. I recommend this place, specially John
We needed to upgrade from our two extremely old cars and Mike Lott at Norm Reeves was a terrific help. He didn't pressure us once and moved at our pace as we took time to research various makes and models. We settled on a Pilot SE AWD and couldn't be more pleased with it. Mike and John were terrific on the day of purchase and super helpful. Thanks, Norm Reeves! Thanks, Mike Lott!
Mike Lott is great. Professional and straightforward, no pressure, no trickery, and very pleasant to work with. Every staff member at this establishment was professional and pleasant. Thank you!
Ted Cruchley sold me my amazing car. He was able to work with me on the price to get it down to exactly what I wanted. He was very helpful and assisted all of my needs.
Great experience from start to finish. Ed Ringler made the buying process seamless and comfortable. Loving the new vehicle and already thinking about coming in for a second.
Excellent customer service! Traveled 2 hours and it was worth the drive! I got the pleasure of working with Garr Perssons and he was very knowledgeable, friendly, and easy to talk to. I would definitely recommend purchasing/leasing a car from Norm Reeves HB!
Barry Luke was phenomenal in the car-buying experience! He walked me through every step and made everything so easy. Barry was able to find me the lowest price on the market for my vehicle and was simply a joy to work with. If you need to buy a car at Norm Reeves honda Huntington Beach, ask for Barry Luke!
Met up with salesman Ed Ringler and what a great buying experience! Thank you Ed! I’m recommending everyone I know to come see u! Thank you once again!!!
I want to give Mike Momo 10 out of 10 for being the best salesperson I've bought a car from. GREAT JOB MIKE!
I have purchased my last two Hondas at this dealership. They are customer oriented and make you feel like family. I will always buy my cars from Norm Reeves of Huntington Beach.
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