Customer Testimonials

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DealerRater Feb 15, 2025

Service was efficient and completed in a timely. Service advisor Clayton was knowledgeable and pleasant to work with

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DealerRater Feb 15, 2025

This is my second visit to Norm Reeves. I’m very impressed with their professionalism and being open to suggestions. I just brought it in for a factory recall and they got it completed earlier than expected.

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DealerRater Feb 15, 2025

Steven was so helpful, he listened to my requirements and started given me several variety. he is so knowledgeable. The process at the dealership was quick, everything was clear, no hidden fees or charges. everything was straight forward.

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DealerRater Feb 15, 2025

Excellent service from Viviana Saenz each time I have serviced my two Hondas at Norm Reeves..

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DealerRater Feb 15, 2025

Ted and Your entire team was the best car buying experience I’ve “ever” had !!!

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DealerRater Feb 15, 2025

They were able to meet my needs and wants for the vehicle of my choice

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Google Feb 15, 2025

John Le was courteous and efficient and informative through the entire process of servicing my car. I purchased my car at this Honda dealership and have taken my car there for all of maintenance needs.

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DealerRater Feb 14, 2025

A very quick and simplified visit to the dealership thanks to the team that helped me.

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DealerRater Feb 14, 2025

They are very respectful and the service is wonderful. They have a comfortable waiting room to wait in while they work on your car. My car was ready in no time at all.

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DealerRater Feb 14, 2025

All of my service was completed in a reasonably time and I was notified when my car was ready for pick up. All service cost was taken care of by the recall I received and under warrenty.

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DealerRater Feb 13, 2025

I like the way Bernito takes care of my car. He showed his professional skills and very helpful

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Yelp Feb 13, 2025

I had an amazing experience working with Julia and NR Honda to sell my Ford Ranger. Julia was super quick and efficient in getting the paperwork done.

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DealerRater Feb 13, 2025

This place is neat and the service rendered is great. The specialist advisor knows the car problem well.

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Yelp Feb 13, 2025

Charlie K reached out to me after submitting a trade-in quote online. Him and his manager were super easy to work with, and they gave me a better offer than Carmax, Carvana, and most other local dealers. The inspection was done before I knew it and they were able to provide a check for me in the exact timeline they set expectations for. Thank you!

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DealerRater Feb 12, 2025

Excellent customer service and very clear explanation of my service, which was completed sooner than expected. Thank you!

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Yelp Feb 12, 2025

Had a great experience with Julia, the used car sales person/manager. She had me in and out within half hour & got me the top dollar for my car.

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DealerRater Feb 12, 2025

Wonderful. They are very trustworthy and responsible with my service. Always pay attention to detail. Never over sell me service.

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Yelp Feb 12, 2025

I received super VIP service from Charlie. Charlie had super energy right from the first conversation. He took care of everything and made the process without any issues from the beginning until the end. Thank you and thank you.

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DealerRater Feb 12, 2025

10 years of experience and always going that extra mile to provide excellent customer service!

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Yelp Feb 12, 2025

I had an exceptional experience working with Charlie. He went out of his way to make sure everything went smoothly. Highly recommend this team at Norm Reeves Honda.

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DealerRater Feb 12, 2025

Norm Reeves Honda leased me my 2024 Honda HRV. There was a recall that they promptly fix3d and then I noticed something with my tail light that wasn't anything I or anyone else had caused. I took it in, and they replaced the tail light at no charge. Clayton is kind and efficient and his job.

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DealerRater Feb 11, 2025

It was wonderful buying experience. It was quick and the car was delivered properly in a timely manner

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Yelp Feb 11, 2025

I brought my 2019 Honda in for a factory recall. "Under promised and over delivered!" Which is wonderful. Completed an hour sooner than expected. Service Representative Viviana was great. I also obtained information I needed from the sales department. And Alex in the Parts Department was particularly helpful identifying replacement wheels as originally provided on the vehicle - and I presented options for Norm Reeves to offer their customers AMSOIL High Performance Synthetic Lubricants as a choice for their vehicles.

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DealerRater Feb 11, 2025

Good service and very comfortable for waiting area, I'm recommend to go for service here. Thanks for your help 🙏

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Yelp Feb 11, 2025

Sayadrea was incredibly helpful throughout the process of selling my car. They offered me the exact amount I was hoping for and made the entire experience fast and seamless. I didn't have to do anything besides signing a few documents. This was my first time selling a car, and after this experience, I'll never feel intimidated by the process again. If you want to sell your car without the hassle and frustration of dealing with others, I highly recommend going here. They truly made it easy and quick, and I'm so grateful for the experience."

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Google Feb 11, 2025

Always a pleasure to have Benito help me with any of my car problems. He’s always happy to help and always has a smile on his face. Highly recommended!!

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Yelp Feb 10, 2025

My boyfriend recently purchased a car here and we had an excellent experience! The sales team, especially Alexander Garcia was incredibly helpful, he was very approachable and worked with our terms, he is knowledgeable and was patient throughout the entire process. He listened to our needs and worked hard to find the perfect car for my boyfriend without any pressure. The finance department: Luis was also transparent and made the paperwork easy to understand. I would highly recommend this dealership to anyone looking for a new or used car.Great job! Highly recommended

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DealerRater Feb 10, 2025

I like the service. I am so satisfied with the service at the dealer. Thanks!

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DealerRater Feb 10, 2025

I walked in, and I was greeted Pretty Quickly, the Salesman showed me what I asked for Specifically and also offerd us coffee and Etc.. when it came time to make a decision I dis not feel pressured It was a good experience for A Big Purchase.. i Was shown several Options and was able to test drive what I wanted. The final paperwork and etc. Went smoothly the sales team stayed later than their Normal Hours to make sure i got everyrhing done. They Took care of this old U.S. Marine Veteran with Dignity and Care and Pride ...

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DealerRater Feb 9, 2025

Great guy! Explained everything about what was going to be serviced that day. Tony was very professional and knowledgeable about my vehicle. Thanks Tony

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DealerRater Feb 9, 2025

My request was answered and took action right away. The job was done in 30 minutes. I trust Honda dealer and employee

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DealerRater Feb 8, 2025

My service advisor, John Le, was very helpful and my car was serviced very quickly. I was very happy with the experience

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DealerRater Feb 8, 2025

Always a pleasure to work with Benito. Javier makes the correct recommendations in order to bring the vehicle to work smoothly. Thank you both.

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DealerRater Feb 7, 2025

They were great and very kind and didn’t push other services. I would recommend Tony !

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DealerRater Feb 7, 2025

I had a great experience with Steven. He was honest, transparent and worked fast. I would recommend him to other prospective buyers and would use him again in the future.

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DealerRater Feb 7, 2025

Always have a great experience working with John Le when I bring my car in the be serviced.

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DealerRater Feb 7, 2025

This location is very accommodating to it's customers. They do great work and the staff is friendly. It is my preferred mechanic.

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Yelp Feb 6, 2025

I had a great experience with Norm Reeves Honda in Huntington Beach. Stefen helped us find the car that we were looking for as we test drove several. Alex helped us through the negotiation process, selecting each detail. Bashar helped us navigate the contract signing process Overall a good experience and I would recommend people going to Huntington Beach Honda

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Yelp Feb 6, 2025

Kevin and Charlie were helpful and knowledgeable about the forms needed to complete the transaction. The process of selling my elderly parents car to them was painless. They were fair and treated us with respect and kindness.

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DealerRater Feb 6, 2025

I was so lucky that Michael Tran was the salesman who walked up to us that first day.. He was so hard working and sincere through the car buying process. It was a pleasure from beginning to end.

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DealerRater Feb 5, 2025

Yvette explained the work to be done and answered my questions clearly. She also informed me of the optional ride home for the recall service I needed to schedule.

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DealerRater Feb 5, 2025

Had some warranty work done. Clayton was great in helping me. He is courteous, friendly and professional. Thanks

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DealerRater Feb 5, 2025

Tony has been my advisor for many years... He is AMAZING. Always helps me and is great

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DealerRater Feb 5, 2025

Very good service thank you very much, I appreciate the quick work & service that you provided

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Yelp Feb 4, 2025

Fantastic service, great selection, friendly knowledgeable people. Carlos Herrera made buying our new Accord and trading in our used one very simple; a very smooth transaction. Thank you.

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DealerRater Feb 4, 2025

She gives a full attention in the service to be done. Update me to details. She is good and nice b

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DealerRater Feb 3, 2025

Great experience I wish they would use my $25 coupon that day I asked, but Tony said he didn’t need it

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Yelp Feb 3, 2025

My husband sold his Tesla 2019 model 3 to Norm Reeves last Friday. Charlie Kansy, was very professional and made the whole transaction very smooth. Charlie was honest and gave top dollar for the Teslas model 3. I highly recommend this dealership. If you ever need help to buy or sell a car, ask for Charlie Kansy.

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DealerRater Feb 3, 2025

ALEX SANTOS HANDLED MY SALE GREAT GUY ALONG WITH LUIS IN FINANCE GREAT GUYS GREAT STAFF GOT ME IN AND OUT AFTER BEING IN A ACCIDENT GOT ME IN A NEWER CAR WITH A LOVELY PROCESS AND EVEN BETTER SITUATION. HONDA AND THERE STAFF TOOK CARE OF ME LIKE THEY ALWAYS DO.

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DealerRater Feb 3, 2025

Norm Reeves Huntington Beach has always taken such great care of me and my Hinda HRV. There was a recall on my vehicle, and they promptly made an appt to fix the part. Clayton helped with this in an extremely efficient manner. Grady Carter did my deal with expertise and genuine care. I would recommend Norm Reeves Huntington Beach all day !

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Yelp Feb 2, 2025

Work hard, very honest , Accuracy and care They did a great job. Thank you for everytime you did the service

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Yelp Feb 1, 2025

After getting a quote online from Kelly Blue Book, I was contacted by Julia at Norm Reeves Honda to discuss selling my car. Julia was very straightforward, easy to work with, gave me a price. I left to get offers from other dealerships, but was more impressed by the Norm Reeves team than the other dealerships, because there wasn't any wheeling and dealing. When I brought the car in to make the sale I worked with Charlie. He was very kind, efficient, and patient. (I had left my drivers license at home ) I would highly recommend working with the ...

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DealerRater Jan 31, 2025

Prompt service, considerate about providing rides from and back to. Nice area if you choose to wait. Free coffee. Immaculately clean.

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DealerRater Jan 31, 2025

Luis (Lalo) was wonderful and very helpful from the start to the end of my experience at Honda-Huntington.

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Yelp Jan 31, 2025

Charlie is the man! Always helpful and always creates a great experience every time I've visit. If you need guidance on purchasing a car, he's your guy.

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DealerRater Jan 31, 2025

Clayton was very personable and helpful. We're going through a terrible time with my daughter's cancer and he made the work on my car one less thing to worry about. Such a kind and caring young man!

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DealerRater Jan 31, 2025

One of the few places which I can still receive great customer service, employees are always honest and sincere.

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DealerRater Jan 31, 2025

My friend , my daughter loved service at normve Huntington Beach nice with customer and give more advice about my car , tell me result after service , remind me any problem contact evett , I chose dealer normve Cerritos a sale man explain more detail

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DealerRater Jan 31, 2025

I was greeted right away as soon as I pulled up to the service department, To y was able to help me out right away and I was amazed how quickly they worked and my vehicle since it was ready sooner than expected!

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DealerRater Jan 31, 2025

Service is always top level. Ivette was very helpful and I will be returning for my next scheduled service.

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Yelp Jan 29, 2025

Charlie Kansy was awesome Very helpful with everything I ask He got me in a 2022 honda crv 5 stars

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Yelp Jan 28, 2025

Completed a great meeting with the sales associates J. Abarca and B. Luke. Both were very professional during our meeting. B. Luke was able to breakdown all my payment options. The meeting was a 5 STARS....Thanks to all at H.B Dealership.

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DealerRater Jan 27, 2025

Service is thorough and efficient, and staff are friendly, but prices are a bit too high.

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DealerRater Jan 27, 2025

Always have a great experience getting my vehicle serviced at Norm Reeves. Benito was extremely kind and informative.

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DealerRater Jan 27, 2025

Super awesome attention Good customer service everyone in the dealership Good warm welcome appreciated business 👋😜

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DealerRater Jan 27, 2025

Great customer service. Everyone was helpful and great with car service. It was helpful I can pay online and get update with any immediate issues with my car.

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DealerRater Jan 26, 2025

Was happy to do business with this Honda dealership again! Everyone was nice, down to earth and professional!

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DealerRater Jan 25, 2025

Everyone was very nice, attentive and efficient even though it was a busy day. They made the entire process smooth.

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DealerRater Jan 25, 2025

I have had nothing but an amazing experience every time that I’ve been there. Whether it’s buying a car or getting my car serviced the staff here is amazing and i cannot recommend them enough!

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DealerRater Jan 25, 2025

I honestly could not have had a better experience buying a car! Everyone there was pleasant and easy to work with. They had the car that I wanted right on the lot and the patient, polite, and knowledgeable people I worked, with made whole process very smooth. I’m a very satisfied customer!

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DealerRater Jan 25, 2025

Very friendly and helpful. Staff is always friendly. Service was completed in time frame given.

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Yelp Jan 25, 2025

Bought a Honda CR-V from here a little over a month ago. I want to thank Grady and Carlos for making it fast and easy. Their hospitality is outstanding, Grady picked me up and showed nothing but a great attitude the whole time. They were always attentive, and making sure they did everything they can to help me with this financial decision. No questions went unanswered and they gave me a great discount on my GAP insurance that I'm very thankful for. I have no complains. I went to 3 different Honda dealers and by far this was this was ...

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DealerRater Jan 25, 2025

Carlos found my exact car very quickly. And the car was ready for early pick up. It was very easy to work with the Norm Reeves Huntington Beach team. This was my second time leasing with Norm Reeves Huntington Beach and I will return for my next car.

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DealerRater Jan 24, 2025

Love coming to this location always make me feel like a valued customer like making the drive

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DealerRater Jan 24, 2025

Everyone was professional and attentive. The dealership was clean and very quick to provide me with wonderful service.

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Yelp Jan 24, 2025

Wonderful experience selling my car with Charlie!! He made the process quick and easy with an appraisal within 20 minutes. He will definitely get you a better deal. Don't waste time with Carmax and other dealers. Norm Reeves Honda Huntington Beach is the place!! Highly recommend Charlie!!

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Yelp Jan 24, 2025

Wonderful experience selling my car!! Charlie made the process Quick and easy, got my appraisal within 20 minutes. highly recommend Charlie. He will get you the best price!! don't waste your time at Carmax and other dealerships. Norm Reeves Honda Huntington Beach is the place. Look for Charlie!!

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DealerRater Jan 24, 2025

Benito was amazing, and he went over everything that not only needed to be done to my car, but what had been worked on previous to my oil change service. He was friendly, and he also welcomed me to the dealership. Everyone at Norm Reeves Honda is friendly, extremely helpful and they go out of their way to make sure that the customer is happy, and that their car is properly taken care of. I am definitely a "Honda" girl, and Norm Reeves is "where it's at!" I cannot explain how thankful I am for ...

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DealerRater Jan 24, 2025

Explained repair needed well. Great service provided. Would definitely not hesitate to come back for future needs.

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Yelp Jan 23, 2025

Charlie was great! He greeted me by name the second I got out of my car. He was very attentive, super helpful, and made the process for selling my car super easy! Definitely recommend Norm Reeves. They have a great team! Thank you, Charlie!

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Yelp Jan 23, 2025

Carlos was a great salesman that showed us every car we were interested supported a test drive the. Work a dea that we were happy with. Hand delivered the car the next day and jumped thru hoops to address all of our concerns

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DealerRater Jan 23, 2025

Best Please text me when you’re available for recall repair crv 2023 Thank you call me 714 337 5613

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DealerRater Jan 22, 2025

Benito did an excellent job of helping me take care of my Honda Accord’s mechanical needs. Thank you.

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DealerRater Jan 22, 2025

Steven Kamel was very informative on the car I was interested in, and he helped me get a good deal within my budget.

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DealerRater Jan 22, 2025

Benito Torres always makes my car service experience outstanding. I appreciate his professionalism and knowledge.

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DealerRater Jan 22, 2025

Great experience! All employees are very professional and did a great job with all the services I needed.

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DealerRater Jan 22, 2025

Very pleasant to work with. Consult and offer needed service only. Have my trust for last 7 years

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DealerRater Jan 22, 2025

Excellent service and flexible times to arrange for service. I can always count on Benito Torres to accommodate my schedule.

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DealerRater Jan 21, 2025

Wasn’t going to buy a car today when I went in but the service team outdid themselves and reeled me in. First time buyer, now a long time customer!

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DealerRater Jan 20, 2025

Great way to start the year with a new car and having a great salesman even better. Made my choice MINE and took his time to do it and help me find my car. Thank you Steven and thank you Honda for always getting me right. Will always come back to Norm Reeves Honda here in Huntington Beach.

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DealerRater Jan 20, 2025

Good and fast service. I recommend this dealer ship. I will come back . Thanks all employees

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DealerRater Jan 19, 2025

As always, service department was superb!!They greeted us immediately and explained everything on work order.

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DealerRater Jan 19, 2025

Super fast. They send me home in an Uber which was pretty convenient for me

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