Good experience here. The staff went above and beyond in setting up rides and a rental while my car was under maintenance. I also appreciated how quickly I was updated on my car’s status. Everyone there was very kind and helpful.

Michael & Daniel made my car buying experience a breeze!

Bashar is an extremely efficient and friendly sales person. Process was quick and easy. Would recommend him to friends and family.

I was in need of a car and christmas time has been especially hectic this year, i got in contact with bashar and was taken care of so amazingly! He made sure to get back to me promptly helped me with being ohysically limited as far as having to go into the dealer found me exactly what i wanted and treated me like family! He definitely Made the process a lot smoother than i expected!! So thank you for all the hard work and help bashar!!

Very professional and great service from staff and specially Sales Manager Mason Nguyen. Highly suggest to visit dealer for best price and great service on your next new or used vehicle.

I had a great experience working with Mason and Jonathan, they were super helpful and patient, which I can always appreciate. The car that Mason picked out for me is a beautiful car, with very good milage, overall a reliable car which was my main goal coming in. Definetely will be recommending this dealership to family and friends to come check out if they are looking to purchase a vechicle. Thank you again!

Salesperson was great. Process took a little longer that I would have liked but I don't think it is the fault of anyone except the process.

Super quick, and straightforward about your potential car payment. Great trade-in value too, I was actually shocked at how much they gave us for our car. :) Nothing was hidden in the cost, fees, etc. no surprises at the end. The whole experience was a relief as we needed a car ASAP and I was shocked I actually got exactly what I wanted from the payment to extended coverage, to the car I needed for my long commutes.

Very friendly and helpful, will definitely buy from them again

My wife and I were treated with respect and dignity. We hold on to our cars for at least 10 years. We are very careful and deliberate when buying a car. We knew what we wanted. Barry the online sales person was polite and caring regarding our needs. We bought a used Accord 8 yrs ago for our recently returned veteran son. They gave him a great deal on a used Accord with 68k miles on it. He just turned over 400k on it. So now it’s our turn with a brand new CrV. Barry took us through the purchase process quite painlessly and we couldn’t be happier with Norm Reeves Honda. The biggest thank you will be after another decade when we return for another purchase. Thank you Norm Reeves Honda!

I always come here to do like an oil change and services for my 2018 Honda Ridgeline and Tony Lago has always helped me. I wanted to write a review for him a couple months ago, but I got busy and didn't get to. Today I'm getting an oil change and some minor services like a chipped glass done here and I got Tony Lago again! This guy is amazing, really and cheery worker that makes me laugh and feel comfortable coming here. The service here is pretty amazing and I always keep coming back. Thank you a bunch Tony

excellent and quick / in and out lease experience. This will be my third lease at this dealership

Adrian and the staff at Norm Reeves Honda Superstore in Huntington Beach were very courteous and helpful during our interactions with them. We got the car we wanted without any hassle or games. Thanks to everyone there who helped us.

I always have a great experience here, everyone is very lively! Tony is very knowledgeable and professional. He is amazing to work with & helped explain every single thing that’s going on with my car.

What a great find today! Kevin you certainly know your cars! Awesome service, thank you for everything! Ross & Scotty

I had tried to purchase a vehicle at another dealership unfortunately I have challenged credit so I decided to take a drive to Norm Reeves HB and from the moment I walked in Mason Nguyen greeted me and said I will help you and help me he did ! Mason was able to get me into a 2020 Civic with only 16,000 miles and I couldn’t be more happier or relieved as my work depends on me having a dependable car, and so off to finance I went and Jonathan Abarca was terrific he went over everything with me made sure I understood everything in the paperwork , so my day ended on an extremely positive note , I cannot say how happy and thankful I am to these people they are definitely worth going to see when in need of a reliable vehicle , Thanks guys 5 star rating is not enough to describe my experience at Norm Teeves Huntington Beach.

The dealership was very nice and clean. They had plenty of comfortable seating. everyone is kind and respectful.

John Le was my service agent at Honda in HB. I highly recommend service for your Honda. He went out of his way to provide top rated service and courtesy. Honda does have employees who really care. Thank you Honda keep up the great service.

Michael was a great sales man and very informative! He communicated with us very well and was very friendly. Will definitely come back to purchase a car in the future!

I’ve always had a wonderful experience with Honda! I’ve been going to this dealership for years. Thanks for the excellent service!

Went into Honda yesterday to take a look at Honda civics. Mason Nguyen helped me out by showing me all available civics on the lot. We also test drove several different models to get a feel of each car. He was super informative and answered every questions me and my partner had with kindness. He was able to help us out and now we have a new car!! Super super great guy and I would recommend him to anyone interested in getting a car because he will definitely go above and beyond to help you in any way possible!! Again ask for mason Nguyen!! (:

Ask for benito torres if you go service your car 1000% recommended

Very good experience. We had a great sales person with Mason. All the paperwork went well.

Bashar was very welcoming from the moment we entered the dealership. He was knowledgeable and friendly and we never felt any pressure during our time there. We ended up with a great deal and love our CRV,

This review started as a one star review (more on that below) but I am so happy that the team at Norm Reeves was able to turn our experience around when we removed the one point-of-contention. Tuesday, 9/13, Nguyen from Norm Reeves called me to let me know they had some hybrid Accords in stock and to see if I wanted to come down and visit. I was super impressed as I reached out months ago to let them know I was interested in a hybrid and was not expecting to hear anything. Nguyen was ready and made an appointment for 7:15 p.m. that day. I left my job in Culver City early in order to make the appointment in HB and had a great experience with Nguyen; he was kind, patient, and knowledgeable. At one point in the evening, my husband mentioned that I was also interested in a CR-V and Nguyen let me know they had a hybrid version in stock! I was so excited and so grateful that he was going to let me test drive it so close to closing. After test driving, Nguyen advised the figures would not be too different between the Accord and CR-V so we had him compare. The CR-V pricing on paper met what we were looking for in a 60-month loan so we told him we were "good to go" and had him run my credit (he also negotiated buying my old car at a very fair price)…and this is where things turned for the worse and Ziggy got involved... After running figures with his manager, Ziggy, multiple times, Nguyen came back out after running our credit and looked defeated. He eventually told us that he and his manager missed the pricing on the car and they had accidentally given me the Accord price on all of the CR-V paperwork. Naturally I was upset, but not so much with Nguyen as I could tell he felt so bad about what was happening. I told Nguyen that I wished Ziggy would've come out and spoken with us as he was the one reviewing and approving the figures and he should've been there to support his employee during this difficult conversation. Well you know what they say, "be careful what you wish for." When Ziggy finally came out and spoke with us (after we had asked him to and had been there for almost 3 hours) he was rude, combative, and inflexible. He was not willing to work with us at all. As a customer I told him calmly that the whole thing felt like a "bait-and-switch" because I agreed to the price they had given me for the CR-V (in writing) and came back and told me the price I was given was wrong and that they are "working really fast in the back and missed the wrong price, but no one should be blamed for that." He was basically blaming my husband and I for not knowing the correct price and told us that if we felt that was wrong then he would rather not do the transaction with us. He didn't even want to negotiate and made us feel less-than. If he had just worked with us and taken some accountability, we probably would've done a longer-term loan and taken the car. I am not sure if it is because it was late, but his attitude was something that was a shocking disappointment. We left that night in tears and that is why this would have been a one-star review had it not been for the amazing recovery of the other staff members at Norm Reeves. Thankfully, after processing the emotions of the experience, I called the next day (9/14) just to give some feedback and was lucky enough to get Connie in my corner. I told her that I felt bad that Nguyen had worked so hard (calling me, staying late, showing me multiple cars, etc.) that he lost the deal thanks to HIS manager; it should be the manager closing the deal. Connie was so empathetic and felt so bad we left the dealership feeling the way we did. She wanted to make it right and I can confidently say that she put her money where the mouth is. Connie matched a better deal from another dealer, allowed me to put a deposit down on the car so I could come after work, and paired me with the best team ever (Bashar and John). We left so happy with the fun experience with Bashar and John and cannot wait to work with them and Connie again. We love our new car and give a 5/5 without Ziggy.