My daughter and I came in to Norm ...

Aug 23, 2015 james d. via yelp.com

My daughter and I came in to Norm Reeves Honda in Huntington Beach to purchase a new Honda Accord coupe. The experience was exceptional, especially from our sales person Bryan Tully. He was courteous, professional, and definitely helpful. He listened to our concerns and never pushed anything on us. It felt like we had a friend from the inside helping us purchase our car. Bryan even helped us link our android phone to the car's bluetooth system, and helped us preset our radio stations. The experience was relaxing and smooth. I highly recommend Norm Reeves Honda of Huntington Beach, and call ahead to ask personally for Bryan Tully. You will be happy you did.



My wife and I went to a few dealerships ...

Aug 23, 2015 Gary S. via yelp.com

My wife and I went to a few dealerships looking for a used car for our son. We are glad we went to Norm Reeves in HB and that we had such a great salesperson. Jesse Martinez is probably the best salesperson we have worked with, and that is saying something since we have purchased several cars in the past. We highly recommend this dealership and if you go, ask for Jessie Martinez.



I recently purchased the 2015 CRV ...

Aug 19, 2015 Alison Z. via yelp.com

I recently purchased the 2015 CRV EX from these guys and I am so so so happy!!!! The whole process was so easy and fun because of Steven Truong! I went onto the Norm Reeves Honda website and send a text message letting them know what I was looking for. Within a few minutes Steven sent me a text message back and gave me a call to set up a time/day for me to come check the car out. He went out of his way to accommodate my schedule, which I am so grateful for! My mom came with me to check out the car and Steven went above and beyond answering all of our questions and showing me the cars features. The car was SO new that I wasn't able to take it home that night. So I got to go back the next day. Steven was there again to help me...he even installed my back floor mat for me :) Even the finance process was enjoyable! Sam was great! He was able to give me such a good deal and I am so happy with my car and my decision. I drove my 2000 Honda Civic for 15 years, so I am happy to be in another Honda with SO MUCH technology!!! I love love love my new car!!!! Did I mention it came with a beach pass?!??!THANKS HONDA!!!!



I just purchased a 2015 Honda Civic ...

Aug 19, 2015 Lynn T. via yelp.com

I just purchased a 2015 Honda Civic from Bryan and Steven. Bryan was very accommodating and understanding. I was trying to choose between an accord and a civic, he made the experience very enjoyable!! These guys are the best and the rest of the team is perfect. Thanks for making my car buying experience five stars!!



Norm Reeves Honda Superstore, Huntington Beach

Aug 17, 2015 twor via edmunds.com

I had a very pleasant and relatively simple car buying experience at this dealership. I got a quote from Connie Borja. She fulfilled all of my expectations Connie was friendly and very helpful and a pleasure to deal with. I would recommend this dealership solely on my dealings with her. Katy Ja...



the best dealership ever!!!! Vee ...

Aug 17, 2015 Yasmin K. via yelp.com

the best dealership ever!!!! Vee especially is an incredible saleswoman. Very warm, happy, a big smile and excited to give you all the info and help you make the best decision. They don't work for commission, so you get amazing customer service. I couldn't be happier with this choice



Edmunds & Norm Reeves HB

Aug 16, 2015 adwn via edmunds.com

Using the Edmunds price promise made the process really smooth. This was my first new car purchase, and it really helped to have the car and price all locked down before even stepping in the dealership. I worked with Vee Anglade at Norm Reeves and she was great. I'm really happy with my Civic.



I went in to have my 2006 Honda ...

Aug 15, 2015 Monique M. via yelp.com

I went in to have my 2006 Honda Ridgeline front air bag replaced due to a manufacture recall. I had been looking into getting a new vehicle so I thought I would take a look at the Honda CR-V Touring that I had an interest in. I didn't know what to expect with this being my actual first time considering to buy a brand new car. When I walked in the service door Michelle greeted me and helped me out with getting my ridgeline situated. I then told her I was interested in looking at the CR-V. She led me to a manager who then led me to Julio Fuentes. I told Julio what I wanted he went and got it. During the test drive Julio explained all the features within the vehicle. Julio was very kind, courteous, and informative. His main concern was my happiness in what I was receiving with the CR-V. He wasn't pushy or annoying with trying to sell me the CR-V, which I really appreciate. After much thought I decided to purchase. During the entire process Julio explained all the charges and wanted to make sure I was happy with the payment decided if I wasn't he made it so I was. I ended up trading in my Ridgeline which at first I wasn't satisfied with what they were giving me for it, but after Julio spoke with his manager they were able to offer me 2K more which was great. I also wanted a few added electronic accessories and he was able to put in in free of charge which I am very grateful for. The entire process went so well for it being my first time and I would definitely recommend Norm reeves Honda as well as Julio Fuentes. Thank you Julio for taking the time and making sure I had what I wanted in my new CR-V. I am truly happy and satisfied with it.



Came to norm reeve honda superstore ...

Aug 14, 2015 Cindy V. via yelp.com

Came to norm reeve honda superstore. Excellent service and help from John Lien. He really went out of his way to accomdate my needs. He is really cool guy and make sure to ask for John Lien. He does great work and is very honest. He is the best.



Purchased my first Used Honda

Aug 13, 2015 IBkr via edmunds.com

I saw a add online for a 2012 Honda Accord SE. I called to confirm if the vehicle was still available and talked with Jonathan Lien and scheduled an appointment to test drive the car. Although I have owned only Honda Accords since 1982, the purchasing process has rarely been a pleasant experience,...



Best honda dealer ever! 2nd car bought from them and happy! Amit and Terrence you rock!

Aug 12, 2015 Jennifer Butler via facebook.com

Best honda dealer ever! 2nd car bought from them and happy! Amit and Terrence you rock!



I was extremely satisfied with ...

Aug 10, 2015 Lina M. via yelp.com

I was extremely satisfied with my experience at this specific honda location and with Mike Lott. He really made me feel comfortable and happy with my purchase. He let me ask as many questions as I wanted (and I ask a lot of questions). The greatest thing about Mike and this location is that I never felt pressured and never felt rushed. I had been to many other honda locations in the past and at those I really started to get anxiety and felt extremely panicked because there were too many people trying to get me to buy from them. At one point at the Westminster location I was waiting for my previous car to get repairs done and in that time while I was on my computer trying to get work done some sales person came up to me and started talking... Trying to sell me a car while I was clearly there for repairs. After he left his card, a second salesman came up to me and told me to not get anything from the previous salesman and that he would get me a better deal. I was so aggravated and annoyed and not only did they lose the purchase of a new car later that year but they lost me coming there for service. I just moved to Cali one year ago so this is what I learned in one year.... If you want to have a peaceful interaction with decent, kind, human beings please go see Mike Lott at Norm reeves Huntington Beach. You will be extremely happy (I found out later that they do not work for commission- so that explains the peacefulness). Also, I got a really really good deal! In sum, You will not be unhappy with this honda dealership...Go see Mike Lott!! He's the reason I am so happy with my new car!



Thanks to Ted Cruchley and Michael ...

Aug 09, 2015 Stan S. via yelp.com

Thanks to Ted Cruchley and Michael Lott for helping me, my wife and my son purchase a 2015 Honda Civic SE. We contacted Ted through the internet and received an excellent price before stepping foot on the lot. Mike helped my wife and I test drive a couple LX models. Of all the cars I have purchased over the years(8 or more) this was by far the easiest and with NO pressure what so ever! Thanks again Mike and Ted. I also had a very positive experience in finance with Anthony Dang. I would encourage anyone interested in a new Honda to get on the internet and contact Ted Cruchley!



Great experience here! We went ...

Aug 08, 2015 Sucha K. via yelp.com

Great experience here! We went to get a new Honda for my mom and Michael Vu Hua was our sales guy. He was very patient with us and got us a good deal on a 2015 accord. We came in the morning, test drove some cars, left the dealership and returned in the afternoon to test drive some more and finally picked on out. It literally took the whole day but Michael made it a pleasant experience for us!



I love the service here. I contacted ...

Aug 07, 2015 Alice W. via yelp.com

I love the service here. I contacted the internet sales consultant, Michael Lott, over email to discuss what car I was looking for and requested for a quote. When I walked into the dealer, Mike showed us the car we were looking for in all the different colors they had in stock. He was very patient with us while we were trying to make our decision. There were no surprises when we sat down to discuss the price, the quote he gave me over the email was exactly what he showed me at the dealer. I would recommend Michael to my friends who might be looking for a new car. Katy in the finance department was awesome as well. I left with a great deal on my Honda Accord and I am very satisfied.



Michael Lott assisted me about ...

Aug 07, 2015 Roxanna C. via yelp.com

Michael Lott assisted me about one week ago. He helped me return my 2012 Honda Accord lease and I purchased a 2015 Honda Accord. He's been following up with me and making sure that everything is working out for me. BENITO , in the service department, is so nice and helpful. I don't remember his last name but he activated the keys to my new car and he provided great service.



Excellent service and super excellent ...

Aug 07, 2015 Nhuyen V. via yelp.com

Excellent service and super excellent salemen Alex Garcia. He is very helpful for me and my cousin looking for what's car we want. We lived in Valley, that need to take long drive to come but we decided to go. He knew it, so he never made us disappointed. He did everything to get the best deal for us. Finally, we got 2013 Civic EX yesterday. That was amazing. Thank you so much Alex and your company. You guys are so amazing



Love these guys. After a really ...

Aug 03, 2015 Jim F. via yelp.com

Love these guys. After a really poor experience with another Honda dealership in Corona, I contacted the internet sales manager, Bryan Tully, over the phone to discuss what I was looking for and the price I was looking to pay. When I walked in the door, Bryan had the car pulled and ready for a quick test drive. We sat down to discuss price and lo and behold, it was exactly what he said it would be. No haggling, no surprises, and efficient to boot. (Pretty much the opposite of our earlier experience in Corona).After we worked with Bryan, the rest of the team including Terrence and Katy, were equally as awesome.We are kind of glad we had the poor experience with Corona today - it only solidified how awesome, up front, and trustworthy the Norm Reeves team is.



Contacted Internet Sales Manager ...

Aug 03, 2015 Zach E. via yelp.com

Contacted Internet Sales Manager Bryan Tully about a used 2008 Ford Focus they had on the lot. He got back to me in a quick and timely manner and scheduled a test drive with me. There was no pressure on that first meeting. I scheduled with him to come back in and look at the car again. I decided to go for it and he helped get me the best deal he could. He was a nice guy and helped make what could've been a painful process a bit easier.



We just purchased a used vehicle ...

Aug 02, 2015 Erica H. via yelp.com

We just purchased a used vehicle here yesterday and had a great experience! We worked with Terrence Espiritu and felt comfortable and happy with the service throughout the entire transaction. This was the third dealership we visited and we had BY FAR the best service here. I was so relieved not to have to deal with the typical stress of buying a car. Terrence and Anthony gave us good advice and options for financing but never pressured us. They were both friendly, professional, and knowledgeable. Our transaction went quickly because our negotiations were very upfront -- they didn't waste our time! We will be returning here when it's time to trade in our other car! Thank you Terrence and Anthony!



If you're interested or looking ...

Aug 01, 2015 Tammy D. via yelp.com

If you're interested or looking to buy a Honda, head over to Norm Reeves HB Honda and ask for Jesse Martinez! He was extremely nice, approachable and answered every single one of my questions (and I had a lot!). When I was unsure of what color to get, he went so far as to wash off a car to make sure I got a good view of the color and look. He was personable and funny while still being professional which made the stressful and overwhelming experience of buying a car WAY easier!! He made sure that I knew that with any questions I had that he would be there to answer them! Katie in the finance department was also very professional but so nice! I haven't had such a pleasant experience from a car dealership ever, from the front desk receptionist to driving off the lot, I highly recommend Norm Reeves HB Honda and Jesse!



I was able to purchase a 2016 Honda ...

Jul 31, 2015 Mack S. via yelp.com

I was able to purchase a 2016 Honda HR-V at Norm Reeves Huntington Beach,CA. The internet provider responded to all of inquiries and honored the quote that was made. Bryan Tully led us though the process and had us test drive the vehicle. It was a wonderfully easy experience. Mr. Dang in finances was also very professional and did not try to pressure us with unwanted or necessary purchases.Thanks, Norm Reeves Honda Huntington Beach!Mack Scott



I want to say a huge thank you ...

Jul 31, 2015 Ken B. via yelp.com

I want to say a huge thank you and wow to the sales staff, finance departments and the whole Norm Reeves Honda team at Huntington Beach, CA. We researched the information for our HR-V 2016. After contacting 12 dealerships throughout Los Angeles County, we received a call from Bryan Tully of Huntington Beach Honda. He gave us an accurate quote without additional add ons. We also received prompt service from Mr.Dang in the finance dept.The car is beyond our wildest dreams and it all took place in a matter of hours not days to get the car and take it home.Thanks to all of you for being honorable in these days of cut-throat business where consumers are often ripped off!Mack Scott III



Bought my first brand new car here ...

Jul 30, 2015 Deandre M. via yelp.com

Bought my first brand new car here with Terrance. He's hands down the best person to buy a car from. No games no run around just straight up honesty... looking out for your best interest. Very professional and went above and beyond to show us options and pricing. Can't thank him enough this man needs a raise.



Terrence is absolutely exceptional ...

Jul 30, 2015 Meeso C. via yelp.com

Terrence is absolutely exceptional. I've bought 5 cars and have met with hundreds of salesmen and never have I ever experienced this level of customer service. Even my Lexus dealership wasn't professional and courteous as Honda normreeves Huntington Beach was. Terrence was extremely knowledgeable, professional, and personable. Built a great rapport with me and my fiancés needs. He didn't give us the run around and was very straight up. Gave us time to think... didn't rush us nor was pushy! Absolutely adore his personality and definitely recommend him. I'd give 100000 stars if I could !



My sales rep jesse martinez was ...

Jul 30, 2015 John K. via yelp.com

My sales rep jesse martinez was great!. There was no hard pressure and he took the time to explain all my options. He made purchasing my car pleasant



My sales rep jesse martinez was ...

Jul 30, 2015 John K. via yelp.com

My sales rep jesse martinez was great!. There was no hard pressure and he took the time to explain all my options. He made purchasing my car pleasant



We've just bought a new 2015 CR-V EX here. Mr. Cang Ky was the salesman that help us make decision

Jul 28, 2015 Huy Nguyễn via facebook.com

We've just bought a new 2015 CR-V EX here. Mr. Cang Ky was the salesman that help us make decision to by a Honda CR-V instead of a Toyota Rav4, and we...



I had the very good fortune of ...

Jul 26, 2015 Carol S. via yelp.com

I had the very good fortune of being assisted by Michael Lott, an internet sales manager, and walking out with a 2015 Fit. I had been in contact with at least a half dozen dealerships in San Diego and Orange Counties. Michael was straight forward and offered the best price from the beginning. He was courteous, kind, and minimized the hassle inherent to car shopping. If you have the opportunity, ask for Michael Lott.



Going to a dealership can suck ...

Jul 26, 2015 Alfonso C. via yelp.com

Going to a dealership can suck especially dealing and hassling with the sales people. However, I found one sales person that I just genuinely feel good about. Top salesman of 2014 Susana Yim, my salesperson. Was great. She helped me find the best car on the lot (the car only had 3 miles lol) and was also very patient will I was trying to make up my mind about the car, deal and etc. She not once made it feel like I were being rushed or ripped off. I ended up leasing the vehicle and got a great deal. I would recommend you make an appointment with her or even just request her when you visit. I sure she's always busy with a potential client.



A little late but better than, ...

Jul 25, 2015 Lanisha D. via yelp.com

A little late but better than, a few weeks ago I called in ahead of time and was able to get in for a regular oil change within 30 min. Oil change took all of maybe 35/40 min. The person was who rung me up was awesome, he didn't try to up sale me on a whole bunch of unnecessary things for my car that I'm used to happening whenever I go into a shop, which I really appreciated. He just made sure to notify me of the airbag replacements that I needed to have which was good to know. Great customer service, I'll def be going back for future car services!!!



I came into this location because ...

Jul 24, 2015 Mia A. via yelp.com

I came into this location because I know honda builds great cars that last. I was immediately greeted by Terrence he really had a lot of knowledge and patients with me since I'm a new buyer, the thing I enjoyed most about Terrence was that he wanted to get me the best deal to fit my budget he wasn't ever pushy he was informative and explained every detail to me and process of how leasing or financing a car works , as a new buyer/ lease it gets overwhelming , not only was Terrence professional he was personable he has a great personality and truly cares of the well being of all his customers . This company and location is lucky to have him on there team. I would recommend this location and Terrence along with his great partners that also helped my experience and process with leasing my first car. The wonderful thing about Honda is the way the have their salesmen sell, they are not here to get the most money out of you! They simply want to get you the best deal to fit your lifestyle , not only did I get a great car at a great price I got a free deluxe keychain and even a FREE STATE BEACH PASS ! For one year! Needless to say if your looking for a new car this location is best great salesmen and great cars !



Great Service and Fantastic Price!

Jul 23, 2015 KogaHead via edmunds.com

Saw an internet add to lease a Honda Civic for $99 a month. Requested confirmation of the deal via email. Connie respond the same day they have several cars available at that price. She pulled a silver with gray interior aside and held it for me until I arrived. Painless, straight forward process of...



Like most people, I a lot of times ...

Jul 22, 2015 Kevin D. via yelp.com

Like most people, I a lot of times experience some awesome service but am too lazy to write a review. I don't usually write reviews. But with the exceptional service and professionalism by Michael Hua at this Huntington Beach Norm Reeves, I feel compelled to let everyone know how great my experience was. I have had a Mercedes and 2 Lexus in the past. This is my 1st Honda (2016 Honda Pilot). If you ever go into one of these dealers (Mercedes or Lexus) for any kind of service, the customer service is phenomenal. When I walked into this H.B. Norm Reeves I was really astonished by the same level of service. I went to 5 other surrounding Honda dealers before coming here and believe me it was NOT the same. I felt like a piece of meat in a sea of vultures at the previous dealers I visited. It was dry, unemotional, and lacked the friendliness I felt at this place. The greeting by Michael was very sincere and welcoming.I have been waiting and looking for a 2016 Honda Pilot since it was announced in April. When the 1st Pilot arrived at the dealer but wasn't the color I wanted, Michael went out of his way to find the right color delivered here from another dealer some hours away. In addition, he waited for me to get off from work and finalized the sale past 9:30 pm! And to top it all off, since my wife is also on the car title but cannot make it to the dealer, he even came by to my house to have her sign all the necessary paperwork. Now if that's not service I don't know what is.This place, with people like Michael, is an exceptional place to deal with. I did not feel pressured into the sale. I was not roughed up by all the sales tactics typical of other dealers I've dealt with in the past. They're pretty much straight shooters. And overall, I was comfortable throughout the whole buying experience. Don't waste your time going to other dealers to check them out. I already did that. Unless you have 7 to 8 exhaustive hours to deal with crappy service, I highly recommend this Huntington Beach Norm Reeves.Way to go Michael! Way to go H.B. Norm Reeves! Keep it up. I will definitely come back for my next Honda. Thanks you guys for the wonderful experience!- Kevin D.



Love the service. Love the salesmen ...

Jul 22, 2015 Divya B. via yelp.com

Love the service. Love the salesmen. We had been communicating with our sales associate, Bryan Tully, via e-mail before coming into the store. He e-mailed us all the price quotes and was extremely punctual and polite over e-mail. Once we were at the dealership, Bryan walked us through every step of the way. He was polite, helpful, and extremely thorough. Cannot recommend this place enough.



Great experience!

Jul 20, 2015 CAFamilyOfFour via edmunds.com

We had a wonderful experience at Norm Reeves working with Connie Borja and Ted Cruchly. We did most of our research online, knew what we wanted, used a website to see what the going rate was for the Odyssey and sent them an email-they were able to beat the lowest price we found and had our car ready...



met connie first then jesse took ...

Jul 20, 2015 K-Y- A. via yelp.com

met connie first then jesse took over, both are great. dustin is great also.



Wanted a 2015 Honda Accord 6 cylinder ...

Jul 20, 2015 Sandhya B. via yelp.com

Wanted a 2015 Honda Accord 6 cylinder for our daughter. Called up Norm Reeves Honda in Huntington Beach. We had purchased two earlier Hondas from them and were confident we could get the same excellent service from Amit Chopra. On calling found out Amit is not a sales person now as he has been promoted. He put us in touch with Mr. Bryan Tully. Mr Tully was prompt in responding to all our questions via email and on phone. He had the price and details on the vehicle already sorted out when we reached the showroom. WIthin two hours we were out with our daughters new Honda Accord. Received excellent courteous service. Highly recommend Norm Reeves, Huntington Beach on Beach Blvd. to anyone who is in the market for a new Honda. Kudos to our salesman Mr. Bryan Tully. A thorough gentleman.



This review includes everything ...

Jul 19, 2015 Marvin L. via yelp.com

This review includes everything in my car-buying experience with Norm Reeves Honda Superstore in HB. They're touted as the #1 Honda dealership group in the world or something like that.Got married and had two babies so I sold my Jaguar XKR and went looking for a minivan. Wifey wanted the safest so we went for the Odyssey. I did my due diligence online and found Norm Reeves to be the most highly regarded Honda dealership in the area. There were other dealerships within 25 miles that advertised lower prices but I value service and the customer experience so I thought I'd give Norm Reeves Honda in HB a shot, and made an appointment with Bryan Tully. Plus, I didn't want to drive an hour out of my way to have some shady dealer pull a bait-and-switch or some other unsavory piece of garbage sales trickery.Bryan is as friendly as they come. We had good rapport from the first handshake and he was a most gracious host in a posh dealership. He offered water, coffee, tea and made sure I was comfortable. A few details about the place: There's a kids' room to keep the distractions to a minimum. They serve fresh-brewed Peet's coffee and it's an overall meticulously maintained, modern, comfortable facility.After the test drive, the negotiations began. I was informed the price on a Certified Pre-Owned car is the price and there is no room for negotiation. If you enjoy the art of negotiating, as I do, this is not the place to try it. If you want the simplicity of paying the price on the car, this should be your one and only spot to shop for a CPO Honda. They claim to price their cars 2% lower than the average in a 200-mile radius so that is the reason for not budging on price. FYI, I bought my car for a hair under KBB value.Then, the financing talks began. I've always hated how dealerships will not talk numbers over the phone and they will not enter into any negotiations without pulling your credit. If we are just talking numbers, why can't I give you my credit score and have you say: With $XXXX down and XXX credit, your rate will be x% and your monthly payment will be X%? Wouldn't you do that for a friend or family member? They started me out with a rate of almost 8% but it somehow dropped to 4.8% after several trips by Bryan to some magic unseen power, calling the shots. That's another thing I hate about dealerships in general: Why can't I talk to the guy with the ability to make those decisions? Why am I talking to a middleman? It just smacks of dishonesty. I understand retail customers don't have much clout individually but I've yet to have that explained to me in a way that makes sense. If I were buying a new car, I would ask for the Fleet Manager or someone else who can actually have that conversation with me.We finally agreed on a price (sort of). Ever notice when you make an offer on a car, they come back to you and say: Congratulations, we made it work! and the price is higher than what you offered? If I offer $500 a month, that doesn't mean $519. It's insulting, and it's the norm for the industry, no pun intended. After I finished with Bryan, I was transitioned over to Dustin Sava, Finance Manager. He was just as friendly and gracious as Bryan was. He offered me several service packages, which I declined. Though I didn't ask for it, he left the room for something and came back with a substantial discount on one of the packages, which I then did purchase.5 hours after meeting Bryan, I drove home in my shiny minivan. I love the car and I thought Bryan and Dustin were great to work with. I have my issues with how dealerships do business in general but unfortunately, that is the nature of the industry. I guess you can't make money by treating everyone like you would treat your family, and this is a business, after all. Bottom line, if you're looking to buy a Honda from a dealership and you're within 50 miles of this place, go here and ask for Bryan.



Purchased two cars in one day! ...

Jul 18, 2015 Kendal C. via yelp.com

Purchased two cars in one day! My aunt Frances and I came to Honda just to trade in her car, but my wife and I ended up trading our Dodge Dart for a 2015 civic SI. Terrance and Sam helped us out a lot and they did an amazing job !! Thank u guys !! We appreciate it !!



When you think of going to buy ...

Jul 18, 2015 Elizabeth H. via yelp.com

When you think of going to buy a car you automatically think of pushy sales men trying to get more money out of you. This was not the case here.This was my first experience getting a new car, and I could not have asked for a better one. We came in knowing what we wanted and Julio F delivered. He wasn't pushy or annoying, just friendly and very helpful. There were no hidden fees in our deal and all of the charges were clearly explained. The process was smooth and swift (my mother said it was the fastest and best experience she had ever had a dealership) and we left with and extraordinary deal and an extraordinary car.



Great buying experience 5 out of ...

Jul 18, 2015 Dave D. via yelp.com

Great buying experience 5 out of 5. Julio Fuentes provided excellent service. I'll be back!



My wife and I have been contemplating ...

Jul 18, 2015 khang h. via yelp.com

My wife and I have been contemplating about buying a SUV and as we were in the OC area for the weekend, we decided to check out the Honda dealerships to see what kind of deals they had. Norm Reeves Honda was our second and last stop for our car search. We weren't expecting to buy right away but we were so happy with our sales rep, Vee Anglade, we left the dealership owning a new CRV. The dealership's focus on customer services was night and day compared to the first dealership we were at. We were greeted, asked how we could be helped, and were directed to Vee compared to waiting for service for half an hour at the first dealership. As our feelings were already tainted from the first experience, we only wanted to test drive a car and get a quote and go home. However as Vee greeted us with her energy and humor, we started to forget our bad perceptions of car dealerships and sales reps. She showed us the main differences between the CRV LX and EX-L as this was the only Honda SUV that we were interested in. She was very knowledgeable about the designs and explained to us the benefits of the cars' features. She then took us for a test drive on the EX-L. The whole entire ride she humored us and entertained us to make us feel at ease as this is stressful situation to commit to buying a car at the end of day. Once we got back to her office she went straight to the point and offered us the best deal possible without the hassle of back and forth negotiations as we called other dealerships to compare and none were able to beat her price. After knowing this, our decision was easy and we just had to buy the CRV from her.Overall Vee made the car buying experience non-stressful and enjoyable.



Terrence and Sam did an amazing ...

Jul 18, 2015 Len A. via yelp.com

Terrence and Sam did an amazing job !!! We were only supposed to buy one car but walked out with two cars! My aunt traded in her car due to her lease being up. My hubby needed a reliable car because he owned a 2013 Dodge Dart that was crap. The associates did the best they could and guess what ? They hit two birds with one stone and sold /traded two cars on the spot. We chose the Honda Civic SI ,white. Amazing car ! Financing was great for our budget and they definitely worked their magic. Thank you guys !!! For sure we will be back !



I had an amazing experience here ...

Jul 16, 2015 Allyson M. via yelp.com

I had an amazing experience here at Huntington Beach Honda. I was greeted by Tech Tang as soon as I walked in. He was extremely helpful, and very knowledgable. I left Honda feeling confident in my purchases.I will definitely be back again! Ask for Tech Tang!



Internet sales

Jul 15, 2015 Colleen via cars.com

This was the easiest purchase I have ever made.... Mike and Ted were great and financing was extremely smooth and easy... Would recommend to everyone..



Out of all the Norm Reeves Honda ...

Jul 15, 2015 Kun T. via yelp.com

Out of all the Norm Reeves Honda I've been to, I was very pleased and impressed with my visit at Norm Reeves Honda of Huntingdon Beach, by far the best one. Tech, from parts was extremely helpful getting what I needed. He offered suggestions and recommendations on what else is needed for my car... showing me pictures on what parts needed replacing. I felt very comfortable with my purchases. I would truly come again. So if anyone has a honda and is in need of assistance with parts, stop by Norm Reeves Honda of Huntingdon Beach. You'll surely be pleased with their excellent service. Huntington Beach of Norm Reeves Honda are people commmited to help. You'll feel appreciated with all their efforts. I know I did. =)



After searching for the exact Honda ...

Jul 15, 2015 Jessica C. via yelp.com

After searching for the exact Honda HR-V we wanted and getting the run around from dealerships across the state (everyone said they had the car in stock, but they didn't) we contacted Norm Reeves on Beach Blvd and were directed to Jesse Martinez in Sales. He assured us he had the exact car we wanted in stock. As we had to drive 4.5 hours to get this car we wanted repeated confirmation it was the right car. Jesse was so great to repeatedly assure us and made sure to park the car in the back and keep the keys on his person so it would be waiting for us when we got here. What a relief it was as he promised! We agreed on a price over the phone before arriving at the dealership and Jesse stood by it upon arrival. Paper work was a breeze and he was such a pleasure to work with! Thanks Jesse! Anthony Dang in Financing was a pleasure as well. I just wish this segment of car buying was quicker. It doesn't help to have your super chatty mom with you, haha. Overall a great buying experience and I highly recommend this place!!



I had a fantastic time picking ...

Jul 14, 2015 Jennifer A. via yelp.com

I had a fantastic time picking out a new car here. I was helped by Vee Anglade and Michael Lott. Both are extremely helpful and not pushy in the slightest. Vee helped me choose my 2015 civic ex and I love it. She was very informative without overwhelming with all of the features the cars had.I highly recommend speaking to either Vee or Michael if you are planning on stopping by for a look.



Bryan Tully was great. No pressure ...

Jul 14, 2015 Jenny L. via yelp.com

Bryan Tully was great. No pressure kinda guy. Called last minute to schedule a test drive with the new 2015 Honda Pilot. He readily disclosed that they were still doing training on all the features but showed us some of the things that were new. He also helped my husband test drive the new Accord. We really liked his laid back style and he followed up with a call several days later. Unfortunately, we went with another vehicle, but if you're in the market for a Honda, I wouldn't hesitate to schedule an appointment with him. We never felt rushed or pressured. All in all a pleasant experience.



My husband and I purchased a 2015 ...

Jul 13, 2015 Crystal Z. via yelp.com

My husband and I purchased a 2015 Honda accord sport and Mike Tran was our salesman by far the best we have experience. He made us so comfortable and our process went smooth. This dealership is very professional and accommodating. I highly recommend to those who are purchasing a Honda you should really consider this dealership and Mike Tran was super awesome!!!! We don't live near this dealership but it was definitely worth the drive



Ask for Julio Fuentes!I went into ...

Jul 13, 2015 Lindsay B. via yelp.com

Ask for Julio Fuentes!I went into the Norm Reeves Honda Superstore in Huntington Beach on a busy Friday before the Fourth of July and was immediately greater by an energetic Julio. He found out my needs right away and did everything he could to get me in a new car. I was about to leave because I wasn't ready to commit, and I was running out of time. Julio immediately spoke to a manager who was able to give Julio the o.k. to make a deal that would suit me perfectly. Of course I had to stay and ended up walking out of there with a lease on a beautiful Honda Civic. I look forward to going back to work with Julio on future purchases, and I would refer anyone looking for a car to see him as well!



Ask for Julio Fuentes!I went into ...

Jul 13, 2015 Crystal Z. via yelp.com

My husband and I purchased a 2015 Honda accord sport and Mike Tran was our salesman by far the best we have experience. He made us so comfortable and our process went smooth. This dealership is very professional and accommodating. I highly recommend to those who are purchasing a Honda you should really consider this dealership and Mike Tran was super awesome!!!! We don't live near this dealership but it was definitely worth the drive



Michael Hua got me the Honda Fit ...

Jul 11, 2015 Chris And Rayda S. via yelp.com

Michael Hua got me the Honda Fit that I wanted with NO hassle, no sales guy tricks, and a transparent and quick experience. He had me test driving the car within 5 minutes, through the price negotiations in another 10, and over to the finance guy right after. I already had financing so the finance guy, Sam Jaber, was ready to zip me through the paperwork. He explained everything and got me on the road in my new car in no time. Great experience, highly recommend this dealer to someone that hates being harassed while buying a car. These guys are pros.



Worked with Terrence Espiritu #helpfulhondasalesperson ...

Jul 10, 2015 Jessica C. via yelp.com

Worked with Terrence Espiritu #helpfulhondasalesperson to purchase a Touring Honda CR-V!! He is legit!! So kind, courteous, very informative and incredibly personable. More concerned with customer happiness and increasing their knowledge and understanding/comfort than closing a sale. This dude has great energy. Went to other dealers this morning and felt yucky. Not here! Not with Terrence. He's awesome!! If you're thinking of a Honda I highly recommend this dealer. And I REALLY encourage you to work with Terrence!



Worked with Jesse Martinez to get ...

Jul 10, 2015 Steve V. via yelp.com

Worked with Jesse Martinez to get a deal done in a few hours. He answered my questions and did everything I needed to complete the transaction. No pressure, just solutions. Highly recommended.



Just purchased a Certified 2012 ...

Jul 08, 2015 John D. via yelp.com

Just purchased a Certified 2012 Odyssey Touring Elite and it was a terrific experience. Michael Hua was our Salesperson and he was awesome. His product knowledge is unmatched and I would highly recommend you ask for him when you visit the dealership. We are thrilled with the vehicle and it was just about as smooth a transaction as you could ask for. Thank you Michael Hua and Norm Reeves Honda!



Julio Fuentes helped me purchase ...

Jul 07, 2015 Arianna N. via yelp.com

Julio Fuentes helped me purchase my new CPO 2012 Civic sdn! I had gone to several other dealerships to search around and all the others were horribly pushy. I had already known what I was looking for and Julio helped me find exactly what I needed. He was super down to earth, very kind, and not at all pushy. He helped me get an awesome deal on my new car .. Which is working wonderfully!! :) I do have to add that I'm so sorry it took forever to write this review! I finally made it to Louisiana ha-ha



Got my first car yesterday at Honda! ...

Jul 07, 2015 Vivian H. via yelp.com

Got my first car yesterday at Honda! It was a fun experience to get a car, Vee was so helpful and patient and I can't thank her enough for helping me purchase my first car. My dad and I showed up unexpectedly but Vee was quick to find the car I wanted. She helped us to get all the paperwork and etc in order, the car, and as well the explanation of all the new features. We were very impressed with her salesmanship and her kindness.



After getting disappointed service ...

Jul 06, 2015 BS S. via yelp.com

After getting disappointed service (unable to reproduce kine of statement) from Honda Dealer in Tustin, I went to this Dealership and they were so humble and helpful. My service advisor was Dave Larsen. He listened everything and sent a technician to drive my car to find out squeaking sound from R/F window & FCW camera Trim. They took the car for service, gave me rental car. And they fixed the problem like gem.I highly appreciate their work & service.Highly recommended...



We came in here to just look at ...

Jul 06, 2015 Anna P. via yelp.com

We came in here to just look at the 2015 Honda Odyssey. We were considering that versus the Sienna. Of course my family being a family of 3 Toyotas, we were leaning towards the Sienna. We were approached my Steven and he was very kind, helpful and informed about the odyssey. We ended up deciding that the odyssey was going to be the vehicle that we were going to purchase. The whole time, Steven was very patient and worked the numbers to accommodate what we were looking for! Very happy with the purchase and the service from Steven as well as the rest of the staff at Norm Reeves Honda!



Came in on Thursday to look at ...

Jul 05, 2015 Monique N. via yelp.com

Came in on Thursday to look at a Honda Civic and was quickly approached by Steven Truong , after informing him that I wanted to see a Honda Civic LX, he quickly pulled one up to the front and offered me a test drive. Talk about fast and speedy service ! He told me in great detail about the car. We sat down to negotiate prices and I told him my financial situation. Even though I didn't buy a car that day he was still polite and helpful.I came back the following day with my mom and decided I wanted the Honda EX instead of the LX and Steven tried his best to get me a good deal. He was sincerely a nice salesman and was willing to work with us.We finalized our financial paperwork with Dustin. Best customer service by far ! He was super friendly and even though it was super busy he did not rush us one bit. He took the time to talk us through everything in detail and answered all our questions!I am a proud owner of a new Honda Civic and recommend everyone to see Steven Truong for any Honda purchases here, as well as Dustin for your financial needs :).



This is the third time I have bought ...

Jul 05, 2015 Kim L. via yelp.com

This is the third time I have bought a car, I've done my research on Honda Accord Tourings and this dealership was the only one willing to negotiate a lower price with me. I'm glad I did my research because I also encountered some of the nicest salespeople as well as the awesome finance guy. I spoke with a woman named Vee on the phone, scheduled an appointment with her, although she was busy she did set me up with her manager, Connie. I found her helpful, the car had some ant issues and she dealt with it right away. The finance guy named Anthony Dang made my financing experience enjoyable. Sure he suckered me into getting a bunch of things added to my loan but at an APR of 0.9%, the price truly can't be beat. I'm looking forward to my free oil change and I'll update my review after my 7,500 miles.



Stopped in yesterday and grabbed ...

Jul 04, 2015 Bo T. via yelp.com

Stopped in yesterday and grabbed myself a 2012 Odyssey. Terrence helped me out, and I gotta say, for my first real dealership purchase, this could not have gone any better. At no point in time did I feel any pressure to buy. I showed up wanting a used Odyssey, and Terrence showed me all available and spent a significant amount of time going over all options. Ended up going with the high end Touring edition, which I couldn't be any happier with, but like I said I never felt pressured or persuaded to get with any specific model or make. I came all the way from Santa Fe Springs, and I'm pretty sure I passed 4 other Honda dealerships on the way to HB, and I will do the same next time I'm in the market for a car...new or used. Also, shout out to Erick the Sales Manager for getting me the best deal possible. Sincerely appreciated...Honda HB has a new future customer. Thanks guys!



My sister and I came in just to ...

Jul 03, 2015 Hey L. via yelp.com

My sister and I came in just to look at what she wanted. Julio was the ONLY person to greet us and ask if we needed help, she ended leaving with a BRAND NEW CIVIV LX with a great deal. Thanks Julio! Guys ask for him!



Just bought a Honda Civic 2 doors ...

Jul 03, 2015 Valerie Hoan N. via yelp.com

Just bought a Honda Civic 2 doors with the help of Steven Truong. He was patient and friendly. The process went smoothly and the customer service is wonderful. Definitely recommend this place if you're looking for a new car.



Jesse Martinez is the best helpful ...

Jul 02, 2015 Evelyn M. via yelp.com

Jesse Martinez is the best helpful Honda guy out there!!!!! I would give this guy a raise if I was his boss!!! He found out the perfect car for us and treated us like ROYALTY!!!!! I will definitely want to tell his boss that he has the best salesman out there and to definitely promote him to management soon!!! I will be back here many times for my future cars!!! Thanks NORM REEVES HB!!!!



Came in about a week or so ago ...

Jul 02, 2015 Psty D. via yelp.com

Came in about a week or so ago later in the evening. Walked around for a couple of minutes and was greeted by a gentleman named Brian Hernandez. During my visit, I explained my current situation with my vehicle and finances. Brian and I sat for a few hours and he tried very hard to come up with numbers and figures to help me out, but unfortunately was still a bit high for me at the time. He was very understanding and SO patient throughout my time there. Although I did not drive away with a new vehicle, I'm looking very forward to saving up just a little more and going back to do business with Brian. I live about an hour and a half away but because of his customer service, I will return... it's very well worth the drive and time.I'd definitely recommend requesting Brian for any future car purchasers at Norm Reeves. He's very humble and very helpful.



The reason my wife and I keep going ...

Jul 02, 2015 Paul D. via yelp.com

The reason my wife and I keep going back to Norm Reeves Honda in Huntington Beach to buy our cars is their service department. We are in our 60s and have bought and serviced a lot of cars, but we have never seen a service department as honest, fast, effective and courteous as these guys. Today was a perfect example. My wife could not get her car started this morning. So she called AAA (also fantastic service). The AAA guy came out in 20 minutes and told her it was the battery. The battery was only 18 months old, so the AAA guy printed something out, gave it to her and told her to show it to the repair dept at Norm Reeves. He then towed the car to Norm Reeves Honda and dropped off my wife. She showed that printout to the guy at the service desk and he said he would take care of it. Less than 15 minutes later, they brought the car around with a new battery, no charge, and even apologized for the inconvenience! My wife asked if there was any paperwork to fill out or sign. They said no, we'll take care of it. When was the last time you got service like that from a car dealership? I will never buy a car anyplace else or get my cars serviced anyplace else. Norm Reeves, you should give your Huntington Beach service manager a raise!Paul DupreHuntington Beach, CA



I just bought a Honda Accord here ...

Jun 29, 2015 Thienmy L. via yelp.com

I just bought a Honda Accord here and the experience here was very pleasure. Mr Michael Hua was very nice and professional. I'm glad that I came here and purchased the car.



I bought my 1st Honda (Odyssey) ...

Jun 28, 2015 Shawnna S. via yelp.com

I bought my 1st Honda (Odyssey) from Norm Reeves HB about 10 years ago. It was such a great reliable car that never had any issues. Norm Reeves HB was so incredibly different from any other dealership back then that when it was time to look for a new car I knew immediately where to go. They did not fail my expectations in the slightest. My husband had been in touch with Bryan Tully over the phone. He knew we were looking into the 2016 Honda Pilots. When they finally became available he called us immediately to let us know they just received one. We came down to look at it and loved it. We then gave him a harder task of finding us a white one in the Touring model. Bryan was not pushy at all to sell us what he had and was extremely helpful and confident that he would find the one I wanted. It only took a few days instead of a couple weeks like he thought it might. I don't know where he found it, but he did. He came through for us. Bryan made this whole process a breeze. From test driving, to paperwork, to bringing it home. He even kept the kids happy and entertained in the kids lounge. Our customer service did not end when we walked out that door. Bryan followed up with us the next day to ask us if we had any question about the car now that we had it at home. He gave us a great tour of the inside of the car and explained all the electronics that it featured. He's one helpful Honda Guy!!! And I love my new car!!!



I bought myself a 2015 Civic EX ...

Jun 27, 2015 Cecilia C. via yelp.com

I bought myself a 2015 Civic EX and couldn't have made a better choice thanks to Steven!!! He was so nice and knows how to work with numbers!!! He broke down how much gas/money I would be saving weekly, monthly, annually, then compared it to my budget that I am spending now on gas (approx $300/month). He worked so well with me, with me being so picky. I appreciate his time and how knowledgeable his is. He's a bright young man that knows his material and knows what he's doing!!! Thank you Steven!!! You were awesome!!!



I wanted to share my Honda buying ...

Jun 26, 2015 Montserrat H. via yelp.com

I wanted to share my Honda buying experience with the yelp peeps. This was the first time I've bought a new car, and as many people know, it's a pretty scary experience! You're dishing out a huge chunk of change on a hunk of metal. One of those life events you want to feel comfortable while doing it and not terrified. Previously, my husband and I went to Hardin Honda....and let me tell you. It was literally the worst thing, like ever. The staff was rude and unprofessional. The Honda Fit has so many awesome features that the sales man didn't even touch on. We only test drove the car and he was like, okay ready to sign some papers? We talked about prices and they didn't work for us and let them know we appreciated it but no thanks. And they did not take it well. Actually said, if you don't take our deal do not come back here..and not because we can't give it you, because I don't want to. This was from the manager of all people. Just terrible experience. Norm Reeves. YOU'RE THE BEST!!! The staff was fantastic, friendly, knowledgeable, and so helpful. I mean, helpful Honda people, right? Haha man did they deliver! JULIO LUNA. Seriously, he knows how to do his job. He went over EVERYTHING that the car offered. Answered all of our questions and he so genuine. The kicker? He used to work at Hardin Honda!! They lost a great guy! Happy he was the guy the help us make this huge buy! Lastly, I also want to thank the awesome, DUSTIN SAVA!! He's the financial manager at norm reeves. He was SO nice and he was there every step of the way! Hands down the best experience. Can't say it enough!! AND I LOVE MY HONDA FIT!!!!! Thanks to Dustin and Julio. You're the bomb.com. And thanks Norm Reeves Honda of HB!



Jesse Martinez is a great guy got ...

Jun 25, 2015 Ivan M. via yelp.com

Jesse Martinez is a great guy got me the deal that i wanted. He took his time stayed late just to help me out I'm a happy customer!!!! Go to Jesse Martinez he will help you with what you want (:



We just bought a 2015 Odyssey from ...

Jun 25, 2015 Traci S. via yelp.com

We just bought a 2015 Odyssey from Norm Reeves Honda in HB. Their customer service is fantastic. Frank Tran assisted me and was so helpful! He went out of his way to make sure I was happy with the car...even after the purchase. I would definitely give them my business again in the future.



Just leased a 2015 Honda Odyssey ...

Jun 24, 2015 Chaeya R. via yelp.com

Just leased a 2015 Honda Odyssey and am happy to report that I was able to walk out with the payment Iwanted. Thanks to Vee who called me in and for Jesse Martinez for being an awesome salesman. He is very patient and answered all of my questions. Am very happy!!!



My dad and I visited last week ...

Jun 21, 2015 Pauline H. via yelp.com

My dad and I visited last week to purchase a Honda Accord. Vee and Michael were both incredibly helpful and did a great job answering our questions. Thank you!



Norm Reeves Honda Superstore is ...

Jun 19, 2015 Catherine T. via yelp.com

Norm Reeves Honda Superstore is such a big help. Sales & leading consultant, Julio Luna and Michael Hua were a HUGE HELP!!! Can't express how much I appreciate these two men. They were very kind and patient. Will be coming back in the future if I plan to buy another car!!! Thank you Michael and Julio!!!!



Came in to Norm Reeves Honda and ...

Jun 15, 2015 Reyes V. via yelp.com

Came in to Norm Reeves Honda and I was surprised with their friendly service. If you're in the market for a Honda this is the place to purchase. Jesse Martinez worked hard to get our deal done and he made this purchase experience fun.



We just bought a 2015 Honda Accord ...

Jun 15, 2015 Kerwin S. via yelp.com

We just bought a 2015 Honda Accord from Norm Reeves in Huntington Beach. I have to say this was as pleasurable as it can be when buying a car. I had been in contact with Bryan Tully on internet pricing for the car. The price he quoted me was lower than what other dealerships were offering, so we decided to come in for a test drive. And the price quoted was the price I paid. Not like other dealerships which try to get you to the dealership and sell you another car with expensive options or add ons.After meeting Bryan, his boss, the internet director, Connie Borja helped us out, took us for the test drive and finished all the paper work. Connie was a pleasure in helping us. There was no pressure, and no pricing games in the car we wanted. And she is very knowledgeable about her cars. She was able to answer any question I had, confidently and with no hesitation. Finally we meet with Andrew Dang in the dreaded finance department. What a surprise, meeting him was also very pleasurable. He was easy to talk to and joke around with. We actually had many laughs with him in his office. I declined the option he showed me and that was it. He was not pushy or persistent in putting another offer in my face. I hate it when you decline the first offer, then they return with a discounted offer. That just means the initial offer was way overpriced.I never knew buying a car could be this much "fun." No haggle pricing, no up selling, no gimmicks, no hidden fees....just straight up, forward, honest pricing. I would definitely recommend this dealership to anyone who is looking into buying a Honda.



I came in about a week ago in search ...

Jun 14, 2015 Sarah B. via yelp.com

I came in about a week ago in search of a new car. Michael Lott was a great help and got me into a 2015 Honda Civic. He was such a great help and didn't make me feel pressured. He also got me the price I needed for the car I wanted. I am absolutely in love with my new car. I would definitely recommend Michael Lott to my friends in need of a new vehicle. Thanks again for all your help.



Norm Reeves Honda service dept ...

Jun 13, 2015 Chris J. via yelp.com

Norm Reeves Honda service dept. is a life savor! I'm from Monterey and came down here for the mud run at camp Pendleton and lost my keys! I have to be back in Monterey Monday morning for summer session classes and was freaking out! We called them and said they can get it done if we get to the service dept. before 5. Which meant I had 2hours to get a tow truck and get to Irvine, in traffic. When we finally got there our tech Michael Ornelas helped right away and saved my life by staying after his shift and making me a key. It was so extremely gracious of him to do this! And our service helper Hae Lee stayed late for us as well. He was so kind and patient with us the entire. I couldn't have asked for better help! They seriously, seriously saved me! Thank you so so much Norm Reeves Honda! Especially Michael and Hae!



Hi. This is my first ever review ...

Jun 13, 2015 Truyen D. via yelp.com

Hi. This is my first ever review. I think that talking about my experiences with Norm Reeves HB is so important. I bought my honda accord here in 2011 and had excellent service. Since then I took my car to get serviced for 1 year, always got very polite and professional, fast and efficient service. They did not try to up sell me on things. They automatically give me complimentary car wash or any ongoing coupons. Since then I have moved to LA and the closest honda servicing and repair is Glendale and downtown LA from my house. Those places I have never been treated so nicely, they are always disorganized . I find myself standing around asking for help. I have to wait long periods even beyond my appointment time. I have even brought this up to the downtown LA manager in a polite critique, but he only had excuses and brushed me off. I feel sorry for customers in los angeles because they dont know how they should be treated. Anyways, I just wanted to say, no other honda services is like Norm Reeves HB. They educate you on your car 1 on 1 like they care about you. Now I drive only to HB to get my car serviced from Los Angeles.I got help from Hunter Hall today, and he was fast, sharp, efficient, informative and friendly! !!



I jusy bought my Civic 2006 today ...

Jun 12, 2015 Angel P. via yelp.com

I jusy bought my Civic 2006 today the staff is really helpful. Especially Jesse Martinez he helped me to fix everything and my finances. Lol he gets tired of explaining what I dont understand but yes I understood everything. Thanks for him! His a nice guy he help a lot... good job! -kim;)



This review is long overdue, sorry ...

Jun 09, 2015 Monica T. via yelp.com

This review is long overdue, sorry honda !I came in on Memorial weekend and was helped by Bryan Tulley in helping me trade in my car (2013 honda accord coupe) for a newer year . I wanted no down payment, same payment that i currently have or have it reduced. It was quite a long process but he wanted to make sure that i left with the car that i wanted and had me test drive my options to make sure that i liked the drive it feels. Bryan provided exceptional customer service and i love their Mr.Petes coffee machine near the service department! In the end he got me in a 2015 honda accord sedan sport and found one in a manual as requested for me , i was definitely a happy customer to be upgraded to a newer year and a sport. Bryan then transferred me to Anthony Dang in their finance department to get all the paperwork signed and get us out. I was very happy with the services provided to me by Norms Reeves Honda in Huntington Beach and will definitely be back.



I was in here two weeks ago and ...

Jun 08, 2015 Key K. via yelp.com

I was in here two weeks ago and Andreas Salazar had so much determination and helped me find my dream car over a long period of time. I couldn't be more grateful for my car and I'm so in love. he was extremely friendly and helpful and even had me considering cars I didn't even think I liked and he made me fall in love with them! my experience here was great overall and no mishaps happened over the course of finding my car.



I bought a Honda Pilot at Norm ...

Jun 07, 2015 Rhonda G. via yelp.com

I bought a Honda Pilot at Norm Reeves Honda yesterday. We worked with Tony and he got us a great deal! We were in and out quick, it was 90 minutes from the time we showed up until I was driving home in my new car. Highly recommend the car, dealer and Tony. If you are looking for a Honda stop by, they are extremely friendly and willing to work with you.



Came in yesterday but we were on ...

Jun 07, 2015 Cindy N. via yelp.com

Came in yesterday but we were on a tight schedule. Viet Pham helped us and took down our info and pulled up prices for the Civic SI coupe. We had to leave for a doctor's appt, but returned. After a few hours of trying to compromise on a price and Viet Pham having to deal with a rowdy uncle of ours, we reached an agreement, manager came out and told us to wrap it up. Viet Pham and the manager(I think. He's the elder Vietnamese man) are such friendly, hilarious people. We loved working with them and if we do decide to buy another Honda, it would definitely be from them. My dad said he adores the elder man and part of the reason why he was so willing to buy the car was the people. Great customer service! And we got a cute keychain for our new key :-)



Julio Luna was great help in helping ...

Jun 06, 2015 Joe G. via yelp.com

Julio Luna was great help in helping us purchase our Honda. He was knowledgeable and easy to talk to. He answered all of our questions that we had. Such a valuable team member. Customer service excellent. Thanks Julio!



Bought my car about a week ago ...

Jun 06, 2015 Joleen T. via yelp.com

Bought my car about a week ago and waited to see if there would be any disappointments but there weren't! I'm completely satisfied with the service they offered. It was friendly and fast! A big thank you to the members there. I'm happy with the deal I made with them and my car! Would definitely recommend buying a car here!



We were looking to make a purchase ...

Jun 05, 2015 Amarilis M. via yelp.com

We were looking to make a purchase on a good reliable car.I was driving a VW beetle convertible,though cute we encountered multiple problems with it;therefore forcing us to share our new 2014 Honda Civic.Like always, before making any purchase My husband and I did some research.And thought why not buy another Honda.So we Compared prices and models and decided to come in to Norm Reeves in HB.As soon as we pulled into the parking lot one of their sales person welcomed us and we were helped right away.Our sales man Jesse Martinez was very friendly and knowledgeable.We talked numbers and what worked for us and we went out to the lot to look at two models that we had agree on.1)2014-2015 Accord 2)Another Civic.After test driving.We went for the 2015 Honda Civic.We could not be happier with our new car and our purchase here at Norm Reeves.Recommend for all to come in and I assure you they will hook you up. You the man Jesse!



Just bought my 3rd Honda from Norm ...

Jun 05, 2015 A. T. via yelp.com

Just bought my 3rd Honda from Norm Reeves in Huntington Beach. The great customer Service keeps me coming back



As a first time buyer, I was nervous ...

Jun 05, 2015 April B. via yelp.com

As a first time buyer, I was nervous but Bryan Tully and Alex Garcia made my experience as easy as possible. (Shout out to Dustin Savas, as well - the finance guy.) At one point, Bryan got on the phone and started calling around to help me find full coverage for my new car at a better price than my current insurance was offering. Alex set up my Bluetooth for me and showed me how to link my phone to the car, thanks! And Dustin lowered my interest rate by explaining that GAP insurance and the maintenance package were a plus to financiers... So I got a lower rate by adding that with my car.The only negative, and I don't think this reflects on the guys at all, is that my tire was stolen a week into having it. I had no idea you could buy anti theft bolts, and for only $100 more... I kinda think that should be included on new cars or at least offered to someone, especially for the new Hondas. Never heard of those things, would've saved me my first car payment basically fixing that, but oh well!Thanks guys! Great experience buying my first car. I'm super happy.



Got my car totaled in an accident ....

Jun 02, 2015 Chloe O. via yelp.com

Got my car totaled in an accident, needed a car ASAP, my dad came with me to help pick out a car. Ted Cruchley helped us out so much and got us a great deal! Walked out of the dealership satisfied with my new, used white Honda Civic!



I had Andreas Salazar help me out ...

Jun 01, 2015 Jim S. via yelp.com

I had Andreas Salazar help me out after I totaled my car over the weekend. He was really helpful and friendly. He went through all the information thoroughly with me and made sure I got the best deal possible.



Julio Fuentes is the man to go ...

May 31, 2015 Van K. via yelp.com

Julio Fuentes is the man to go to period! I've purchased 2 cars from him within the last 6 months. On 5/30/15 I went in for the 2016 HR-V in white orchid pearl and it wasn't available in his lot but instead of giving up, he went out of his way to get the car I wanted from a different dealership. He was very knowledgable and very informative through out the whole process. Even after the purchase he would call to follow up, even months after. That is to show that he truly care for his customers. To the management team @ Normreeves... He's an asset to your company. Wish I can give him more than 5 stars!



I took my dad to norm reeves Honda ...

May 31, 2015 Katrina E. via yelp.com

I took my dad to norm reeves Honda to purchase his new accord. The whole experience from the moment we drove in to the lot to the moment we drove off with his new car was the smoothest, greatest most satisfying car buying experience we've had. Our sales man was TERRENCE ESPIRITU and he was tremendous. From letting us test drive the different models we were interested in and working with getting us the best deal possible I can not thank him enough for such great service. We are truly satisfied we had him as our salesman. And will definitely be recommending him to family and friends when they are looking for a new car purchase.



My visit at honda was great. I ...

May 30, 2015 Dn N. via yelp.com

My visit at honda was great. I got my 2015 Honda Accord successful that day. Ted Cruchley made the buying process easy and fast which was awesome because most buying experience are long and exhausting. I would highly recommend friends or family to go see Mr. Cruchley at HB Honda Norm Reeves.



We kept searching the internet ...

May 29, 2015 Patricia S. via yelp.com

We kept searching the internet looking for the exact car my husband wanted. We found it at Norm Reeves HB and contacted Vee Anglade. She negotiated a great price and when we went to purchase she provided lots of great technical information and even helped us update the Bluetooth with our phone information. Vee is so personable; professional; and fun to deal with. Vee was an awesome salesperson! I would absolutely give her a 5 star rating!! We are soooo pleased!



I just purchased my third vehicle ...

May 29, 2015 M. S. via yelp.com

I just purchased my third vehicle from Norm Reeves Honda in Huntington Beach. I have been to many dealerships from coast to coast and achieve nothing but frustration. I find i keep going back to Norm Reeves in Huntington Beach. This time at Norm Reeves was my favorite. I first phoned and spoke with Vee Anglade. Vee actually listened to what I said and what I was asking about. Her deportment was one of understanding yet professional. With this I made an appointment.I arrived at the dealership at our appointment time I was greeted by a sales rep he immediately went inside and found to Vee Anglade. When Vee Anglade approached me in the lot, I was blown away with her outgoing personality. I immediately felt at ease and I knew she was not going to play any games with me. We looked at a few cars and she took her time and answered all my questions. I decided on a vehicle and we were off on a test run. She did not want me to just drive it around the block, she rather I get a true feel for the vehicle. Vee Anglade posses great knowledge on the cars she is selling. I was more than satisfied with her answers. I chose the vehicle I test drive as I was now well aquanted with it. I let her know what I was will and able to put down, the interest o thought I could get with my credit, and the monthly payment. A short time later she came back, Vee Anglade had addressed all my needs am met my request. As I said earlier, this is my 3rd Honda from Norm Reeves. Each time business is handled professionally and with ease and comfort. Dealing with Vee Anglade was a bonus, a joy. I usually don't say anything when someone does what they are expected too, but Vee Anglade definitely deserves a shout out by me and a visit by you. I'll be stopping in to visit my new friend Vee Anglade at Norm Reeves Honda in Huntington Beach. To all people reviewing my review, please feel free to contact me if I can answer any questions. Vee Anglade ... :-) on my face



Today, I bought a 2016 Honda HR-V ...

May 28, 2015 Kimberly V. via yelp.com

Today, I bought a 2016 Honda HR-V. With the help of Paul Schroeder, the transaction went extremely smooth, and I was able to get my car in no time. He was very helpful, and also had a great sense of humor. He was informative and helpful, and let me know every detail I needed to know about buying a car. I would highly recommend him as a salesman! Thanks Paul!!



My husband and I received an online ...

May 27, 2015 Shannon B. via yelp.com

My husband and I received an online price quote from Bryan Tully. I went to the dealership two days later, alone, WITH A THREE YEAR OLD.... and had a GREAT car buying experience. I knew exactly what I wanted and Bryan got me just that. Tony in finance was great too. Everyone at the dealership was very nice and they never once made me feel like having my son with me was a bad idea. Which to me, is very, very important. My time was treated as if it actually mattered to someone other than me. That alone made me feel at ease and relaxed. There was no haggling, no surprises. I would go back in a heart beat. If you are in the market for a Honda, do yourself a favor and go to Norm Reeves HB.



Leased a 2015 honda lx from this ...

May 26, 2015 Danny M. via yelp.com

Leased a 2015 honda lx from this dealership. Great customer service and they were able to price match another dealer offer. Saad was very helpful and friendly throughout my experience here!



I had a great experience purchasing ...

May 26, 2015 Stephanie N. via yelp.com

I had a great experience purchasing my first new car Norm Reeves. The dealership was very professional and accommodating. I got exactly what car I wanted and was able to get a really great deal, thanks to my sales associate, Peter Chen. I definitely recommend this dealership others. Thanks Norm Reeves Honda!



Norm Reeves Honda HB was great ...

May 25, 2015 N. H. via yelp.com

Norm Reeves Honda HB was great . The staff was extremely helpful and my salesman Michael Hua was so nice and extraterrestrial helpful in helping me with an extremely difficult decision . They mad the process feel much easier and their facility is outstanding !!



May 25th, 2015I leased my 3rd Honda ...

May 25, 2015 Ligia R. via yelp.com

May 25th, 2015I leased my 3rd Honda Civic yesterday from Norm Reeves Honda Huntington Beach. I had a nice experience with Frank Tran. He made the process so quick. I was out of there with my new Honda in about an hour. My sister will also be leasing her future car from here. Thank you again Frank! Love my new car.



Norm Reeves Honda and their salesman ...

May 24, 2015 A. R. via yelp.com

Norm Reeves Honda and their salesman, Michael Hua, provided me with a great buying experience. No gimmicks and no tactics just an honest purchase. There are some really rotten dealerships out there. This is one of the good ones!!



Just bought a Honda Civic EX yesterday ...

May 23, 2015 Lucy C. via yelp.com

Just bought a Honda Civic EX yesterday and I love it! Julio Fuentes was so helpful, friendly, and super patient. The people here go the extra mile to meet the customer's need. One of the most helpful Honda dealership out there. If you ever stop by here for a car, ask for Julio Fuentes, he's super helpful.



Bought a fit ex here the other ...

May 23, 2015 Darin A. via yelp.com

Bought a fit ex here the other day, the staff were especially helpful. Julio Fuentes was the salesman, he let us test drive as much as we wanted, and was overall a really chill dude. So far so good as far as the car goes, but it's a Honda so I expect nothing less.



My family came into Norm Reeves ...

May 22, 2015 Andrew L. via yelp.com

My family came into Norm Reeves Honda at Beach Blvd, Huntington Beach on a weekday. One of the sales associate named Peter Chen provided excellent service to us. His knowledge, his professional manner, and his kindness made us feel very welcome to this place. He was patient, answered all our questions in a very professional way/ manner and he did try his very best to get us the best price possible. As a customer, all we care is save money. Peter really did a PERFECT job on that part. Actually, my aunt from my family did buy a Honda Accord from this place not a long time ago, helped by Peter. At the end, we've got a car and were very satisfied with what we got. Cant find any better place to get a car than this place and Peter had been a very great sales associate to help us. Anthony from Credit department helped us too and had been very helpful and professional too. I would definitely come back again or refer my friends/ relatives to come here. No better place in South Cal, no joke.



Came in the other day to purchase ...

May 21, 2015 Abtin T. via yelp.com

Came in the other day to purchase my Honda Civic Ted cruchley helped me out. Great guy and really helpful I definitely recommend whoever looking to buy a car to visit the hb Honda and ask for Ted if you are looking for great service and great deals. I can't say enough about how easy and fast the process was one of the best decisions to go to hb honda.



My husband and I went to Norm Reeves ...

May 21, 2015 Stacy S. via yelp.com

My husband and I went to Norm Reeves HB to service my Accord and to look at Certified Used cars for him. My husband found a great car in good condition and low mileage. Our salesman, Jesse Martinez, was friendly, helpful and forthright. He treated my husband and I both with respect and as valued customers both before and after the car purchase. We never felt pressured or like we were getting the run around at any time. On the contrary, Jesse was upfront and honest with us. His professionalism is top notch. My husband ending up buying the car and Jesse made the process go smoothly for us from start to finish. If you are looking to buy a car here, ask for Jesse Martinez. He provides a high level of customer service and clearly cares about making sure the customer is completely satisfied with their buying experience as well as their auto purchase,



I went into Norm Reeves HB with ...

May 20, 2015 Cruz L. via yelp.com

I went into Norm Reeves HB with a lot of questions. Thankfully, all those questions dissipated after talking to Julio Fuentes- a Great Salesman. His service was not only great but it was one of the reasons I decided to purchase my car at this dealership. He is not pushy at all and is very knowledgeable and helpful. Id higly recommend this dealership and Julio Fuentes as a salesperson. He made my purchasing experience a pleasant and easy transaction. I am very happy with my purchase. Thank you. Cruz Lopez



Just recently bought my very first ...

May 19, 2015 Emily C. via yelp.com

Just recently bought my very first car here. I'm in love! Terrence was the salesperson that helped me, and he was awesome! Really worked hard to get me what I wanted and to try and get me a good deal. I didn't feel pressured by him at all, and he was really patient with me. After this car bites the dust, I will definitely be coming back here to purchase another car!



I just wanted to say thank you ...

May 19, 2015 Matt C. via yelp.com

I just wanted to say thank you to Viet Pham for making our car buying experience so wonderful. My wife and i are the proud owners of a 2014 Honda CRV! I will recommend all my friends and family to norm reeves HB. Oh and asked for Viet Pham!!



Terrence is the man. Outstanding ...

May 19, 2015 Emmanuel M. via yelp.com

Terrence is the man. Outstanding salesman. If you want any honda car ask for this guy. Very helpful! Had an amazing experience also bach the finance guy was amazing. Very helpful! If you want to look for a car pls go to norm reeves hb!



Just bought my first car here and ...

May 19, 2015 Mick N. via yelp.com

Just bought my first car here and I couldn't be happier with the experience. Terrence was extremely helpful and made the whole process stress free. He worked with me until I got the best possible deal even though that meant them being in the negative on the deal. Thank you Terrence! I will definitely be back!



Bought my 2nd Honda from Norm Reeves ...

May 18, 2015 Caryn P. via yelp.com

Bought my 2nd Honda from Norm Reeves Honda in HB yesterday. Frank Tran and Julio Fuentes were extremely helpful. I bought my 1st Honda from Frank 5 years ago and had a great experience then as well. I had to wait quite a while for the finance guy this time, or this would have been a 5 starrer. I'll definitely be calling on Frank and Julio for my next Honda, and it will be a Honda.



They work with me down to the bone ...

May 16, 2015 Adriana E. via yelp.com

They work with me down to the bone and at the end I got a great deal. Thanks to Felopateer Labeeb And a shout out to my mechanic Javier Torres for alway proving great quality service here at Honda norm!



I was very impressed with Norm ...

May 14, 2015 Alex N. via yelp.com

I was very impressed with Norm Reeves Huntington Beach. A smaller dealership but nice and clean and everyone was super nice. I was helping my uncle to buy a Honda Civic and I was immediately greeted by Terrence. He was very professional and helpful taking his time answering all of our questions from leasing to buying and features of the Honda Civic LX and EX and also the accord models. We test drove the accord EX and also the Civic EX. At the end of the test drive, I told him that we were going to check out some Toyotas and would be back. I got no pushy and shady car salesman tactics from Terrence at all. He thanked us for coming in and gave us his business card and that was it. I was pleasantly surprised because usually car salesmen would try to keep you in their dealership after a test drive by using every dirty trick under the sun. My uncle decided against leasing and he liked the Honda Civic the most even after looking at some Toyotas. So I called Terrence and he gave me a quote and it was a fantastic price. But I'm a bargain shopper so I emailed and texted him back and forth and then came in 2 days later to negotiate with Terrence and I told him flat out what I wanted to pay for the car OTD. He made it happen and it was smooth and easy as pie. This is how car buying should be.In this day and age, car buying is simplified due to all prices listed on the internet and so Norm Reeves HB understands that and has really trained their staff well and honestly they have earned my trust and business. I hope all their salesmen are like Terrence then they should be earning business from a lot of people. Being trustworthy and professional and not pushy is how any salesman should be when selling a car to customers.Now, I will probably update this yelp review in 6 months or so depending on the service my uncle gets from their service department. I just hope their service department is just as good as their sales department.



Great Experience!

May 13, 2015 afset002 via edmunds.com

I had a great car buying experience with JULIO LUNA over the weekend last weekend! He was truly knowledgeable about his product and he made it very easy to want to buy a car from him. He also truly cared about making me, as the customer, happy! I will definitely not only recommend Norm Reeves, bu...



This Honda Superstore is great! ...

May 11, 2015 Josh N. via yelp.com

This Honda Superstore is great! An employee named Michael Vu Hua did a great job helping my family and I pick out a new car. He was very informative and helpful! Thanks Mike



Purchased a car here a couple of ...

May 11, 2015 David D. via yelp.com

Purchased a car here a couple of months ago--now that the dust has settled, I can clearly write the review.There were a few factors that came into play that resulted in a successful purchase here:1.) I was originally led here by Edmunds. com . Norm Reeves HB is not close to me. Their Price Promise Guarantee was by far the best price of all the web programs I tried including TrueCar (one of the worst), Cars. com, Costco, AAA, and some others. No one beat Edmunds for the car I wanted, and no Honda dealer in Southern California had a better offer. I visited 3 other closer Honda dealers that had the same exact car/options and they laughed at the Edmunds offer claiming that Norm is going to bust me when it comes time to sign with that Edmunds offer. 2.) When I went in with my Edmunds Price Promise to Norm Reeves of HB, the internet sales manager confirmed it, was a pleasure to talk with, and email with, was generous with his time and very straightforward with helping me make a decision between buying and leasing. He responded timely to my Many email questions, and gave me the bottom line each time without any antics. 3.) When I wanted a test drive, he assigned a very upbeat personable salesman to take me out as much as I wanted to ride, even to the 405 to see how the car handled at speed. Super nice guy. When I wanted to see how my equipment would fit in the car, he allowed me to take as much time as I needed to transfer it over from my current car and take test measurements. He even offered very helpful suggestions on how to fit it best.4.) Dealership has a nice appearance in a nice safe location. 5) Best of all, they did not put any add-ons like tint onto the car that would have immediately blown up the deal if they could not be removed. They made it real easy to do the deal here. I slept on it, deliberated between buy and lease, racked the #'s, and a week later I came back to do the deal on a buy. When the car was delivered, I inspected it, and noticed that one wheel had some scratches. I am very picky. The General Sales Manager came out, and took a look, and replaced the wheel immediately within 5 minutes. I needed wheel locks immediately, so after delivery I walked over to parts and purchased a set of Honda wheel locks. The parts manager told me that since I have a new car, just take them over to a service advisor and they will put them on free immediately. The service advisor was nice, took my key and put them on in 15 minutes. The Salesman called me twice over the next 2 weeks to see how I like the car, and if I had any questions. All positive experiences.---The one thing I want to comment on is the Finance Paying Part of the deal. They were pushing an aftermarket warranty and not HondaCare and I strongly disagree with this. I always purchase a manufacturer's comprehensive extended warranty for my cars. In law school many years ago, I had a property professor that would remind us that the 2 sure ways to commit malpractice was to advise a client to buy a Vacation Timeshare or a Car Warranty Not sold by the Manufacture of the Car. The reason is simply this: if the aftermarket company goes out, you are screwed my friend. Honda won't care, and Honda won't care if they won't cover a part either--who are you going to go after? The owner of the aftermarket company is going to be on the beach in Tahiti with an umbrella drink. But if Honda goes out of business, you are probably going to have more economic problems than what happened to your warranty. Plus HondaCare is a terrific comprehensive program that you should really buy into if you plan to keep your car long term, and one of the reasons I purchased another Honda. And the warranty price is negotiable at many dealers.-- Last, I want to comment on the Norm Reeves Honda dealerships. I also shopped at Norm Reeves Covina and Cerritos. While they are all the same conglomerate--they operate independently with different General Managers and different marketing goals--they compete with one another. Don't presume they are all the same. Covina was great to deal with--just that we could not come to terms on price--nice folks and dealings there--I felt bad leaving. Cerritos I shopped at in 2009 and again this year--it was the worst car shopping experience I have had both times, and will never step foot in there again, it's what you don't want as a buyer.



Came in today for my 2014 civic ...

May 07, 2015 D. S. via yelp.com

Came in today for my 2014 civic B1 maintenance. Customer service was EXCELLENT. Bought my car here and refuse to get my car maintenance anywhere else....



Brain Hernandez was extremely helpful ...

May 06, 2015 Holly V. via yelp.com

Brain Hernandez was extremely helpful and informative. We had excellent customer service. We definitely will recommend Bryan Hernandez and Norm Reeves Honda in Huntington Beach.



My parents bought my first car ...

May 05, 2015 Thanh H. via yelp.com

My parents bought my first car from Michael Hua back in 2004 at Honda World in Westminster. 10 years and over 230k miles later, I decided to go to Norm Reeves Honda to buy my own car. It was to my great surprise that Michael was here to help me out. He was able to give me a great deal on my new car and I know it's cliché to say this, but he treated me like family. Buying a car on my own was a bit daunting but he was very helpful in explaining the process and walked me through it with ease.



Terrence helped us with our purchase ...

May 04, 2015 Raelynne R. via yelp.com

Terrence helped us with our purchase for our CRV EX. We came in not really knowing what we wanted and he did a great job at narrowing down how certain features would benefit our specific needs. He got us a great deal and his customer service was of the highest quality. We will definitely be coming back to shop with him in the future.Katy in finance was also an absolute pleasure. She explained the benefits of the protection plan and warranties very well without being too pushy.



I will give 6 or 7 stars for Felopateer ...

May 03, 2015 Hoa T. via yelp.com

I will give 6 or 7 stars for Felopateer Labeed, if yelp have. If you go to this dealership, you should meet him. He can give you the best number. He gave me a better deal I expected.Thank you Phil.



I will give 6 or 7 stars for Felopateer ...

May 03, 2015 Hoa T. via yelp.com

I will give 6 or 7 stars for Felopateer Labeed, if yelp have. If you go to this dealership, you should meet him. He can give you the best number. He gave me a better deal I expected.Thank you Phil.



Great service. Michael Vu Hua was ...

Apr 29, 2015 Jim A. via yelp.com

Great service. Michael Vu Hua was my guy and did a great job. They worked with me to my satisfaction and a little beyond.



Five star is only for Mike tran ...

Apr 29, 2015 Tiffany T. via yelp.com

Five star is only for Mike tran I was at norm reeves HB to purchase my 2015 civic Ex Mike tran was very helpful and very nice he explains every things very clear he also make the purchase my new car a lot of fun I for sure will tell all my friend about the dealer and Mike tran one again thank u for to make it easy



This review is for Julio Fuentes ...

Apr 28, 2015 Maguid R. via yelp.com

This review is for Julio Fuentes & Dustin Sava . Thank you guys, you were so helpful and some of the friendliest people I've ever met. Julio Fuentes, very friendly, helpful and professional, he showed me the 2014 accord EX-l and I loved it!And Dustin Sava the finance guy. Very funny, positive and very patient too!I loved the experience and I loved the car and I wish you guys all the best.Maguid Rashid



Buying a car here now and being ...

Apr 28, 2015 Audrina L. via yelp.com

Buying a car here now and being helped by salesman Michael Vu Hua. He has been absolutely AMAZING!! He and everyone here has been so helpful. I'd definitely come back for another car!



I love my car! Terrance Espiritu ...

Apr 27, 2015 Audrey R. via yelp.com

I love my car! Terrance Espiritu had me in and out in no time. Any questions I had, he answered with the utmost enthusiasm. He had a great attitude and worked above and beyond to help me find what I was looking for. I told him everything I wanted and showed me all 3 options I had with an accord coupe. He helped me happily leave with a 2015 ex-l accord coupe. Thanks Terrence! Your last name truly fits you!



Vey good

Apr 26, 2015 Vyes8888 via edmunds.com

I bought a new accord from Mr. Julio Luna this weekend. he was quick and did not play games. Julio was patient in explaining the differences in types and answered all my questions. I would buy here again



Vey good

Apr 26, 2015 Vyes8888 via edmunds.com

I bought a new accord from Mr. Julio Luna this weekend. he was quick and did not play games. Julio was patient in explaining the differences in types and answered all my questions. I would buy here again



I gotta say Thanks a million to ...

Apr 26, 2015 Felipe M. via yelp.com

I gotta say Thanks a million to Mike Lott my sales and helpful Honda guy and not to mention Amit Chopra for getting me a good deal on the new car i purchased they both made it possible to meet my finance budget and answered all my questions i rated a 5 stars because they did honest business with me and worked with the numbers i was comfortable with Thanks again to you both.Finance guy was Dustin Sava he was an amazing guy and was not pushy at all. He was honest and did not try to sell me anything i didn't need and explains everything great in detail so i would have a good understanding so thank you for your honesty and your great business im a satisfied customer.



I was searching for several days ...

Apr 25, 2015 E.T. via yelp.com

I was searching for several days for a car that both met my financial needs as well as safety, and mileage and Jesse Martinez was able to find me a Honda Accord that met all of my requirements. He was professional and I could tell he wanted to get me into a car as soon as possible. The fact that he was able to meet the requirements i needed made it a bit easier to say yes. I wish I could have had the car held for one day to allow me to directly finance through my own credit institution i understand the nature of selling automobiles is a first come first serve business. I was required to submit an option contract and then submit it to my personal lending institution that following Monday. While a bit more paperwork that I would have prefered as I stated Jesse did meet all of my needs and was able to get me into a car that I am sure will meet my needs for years to come. I would recommend him as a sales person and will give him first dibs on my next auto purchase.Eric



Awesome experience buying a CRV ...

Apr 24, 2015 David A. via yelp.com

Awesome experience buying a CRV with Amit and Terrence Espiritu. They were helpful and fun, and very knowledgeable about getting a complicated purchase completed. Definitely got a great best price and the car is perfect.



I had a great experience leasing ...

Apr 24, 2015 Moheb Y. via yelp.com

I had a great experience leasing a 2015 civic. Viet Pham was my salesman and he did an incredible job finding me the car I want and making the process as painless as possible. The car itself is great, I also own a 2014 bmw, and I gotta say the civic is a very strong for a 1.8L engine.



Excellent Service, Excellent PriceNorm ...

Apr 22, 2015 Eric K. via yelp.com

Excellent Service, Excellent PriceNorm Reeves Honda in Huntington Beach is a great place to go for service. I have always worked with service advisor Andy Luong, but I'm sure others on the team are very good as well. Andy is open, honest and transparent about your situation. He also got me in and out promptly. He makes me seem like a valued customer. The price for the running boards and installation for my Pilot was cheaper than any other dealer in the area.



Excellent Customer Service`

Apr 20, 2015 tvirola22 via edmunds.com

I bought my new Honda Accord a couple days ago with the help from TERRENCE ESPIRITU! This guy was AMAZING! He answered all the questions I had, very helpful and easy to talk to, and just an awesome guy. I HIGHLY recommend him if you ever need help buying a car. I will definitely refer him to my frie...



I experienced the best service ...

Apr 17, 2015 Kevin H. via yelp.com

I experienced the best service i've ever had in the greater Los Angeles area Tuesday morning.I'm from Washington state where the dealership service is far superior than and dealership i've visited in Los Angeles, until tuesday (which is understandable considering how large and disconnected large cities can be). However in my opinion, Sattya Mom may have Trumped the service i had ever had the pleasure of receiving in the greater Seattle area. He was quick, polite, sincere, and honest. Qualities that I believe are assets to any business owner. I wish I had a Sattya working for me. I tip my hat to him and look forward to frequenting Norm Reeve Honda Super store( in Huntington Beach) for all of my future repairs, service and purchases. Thanks team, great job...Also the Peet's coffee machine ROCKS!!! :@)



Brain Hernandez was very helpful ...

Apr 13, 2015 Enrrique R. via yelp.com

Brain Hernandez was very helpful with my car selection and excellent customer service. I am definitely going to recommend Bryan Hernandez and Norm Reeves Honda in Huntington Beach.



New Odyssey Purchase

Apr 12, 2015 happybuyer77 via edmunds.com

Yesterday purchased a new Odyssey. Overall I had one of the most pleasant car buying experiences. I am a senior citizen having purchased many cars in my lifetime, but this was the best. The price negotiation was forthright and the salesperson, Julio Luna, is an excellent communicator and was instrum...



Took my car in to the dealer for ...

Apr 12, 2015 Karen K. via yelp.com

Took my car in to the dealer for my first time. They had it ready on time and washed it for me! I made an appointment and they took my car right on schedule. Good experience and will go back.



AJ and Todd handled us with enthusiasm ...

Apr 12, 2015 Shelly G. via yelp.com

AJ and Todd handled us with enthusiasm and professionalIsm and wanted the best for me. They understood my situation and worked within my budget. Straight shooters and glad I bought my car from them.



Great customer service! I was there ...

Apr 10, 2015 Jose A. via yelp.com

Great customer service! I was there earlier today for a recall on my 2002 Honda Accord and Mr. Ben Ramirez from the service department took care of us the experience was great. The wait was not long great job Mr. Ramirez keep up the good work. This guy needs a raise for what he's doing!



My family brought a new Honda Odyssey ...

Apr 08, 2015 Pranav B. via yelp.com

My family brought a new Honda Odyssey from here. Albert Lee was super awesome. Everything we talked about via email for accurate. He is just like the helpful Honda guys from the commercials. The dealership itself is a super nice facility. Love my experience here. If you ever need a deal be sure to contact Albert Lee. :)



- 5 Stars is only for JulioJulio ...

Apr 08, 2015 Jason V. via yelp.com

- 5 Stars is only for JulioJulio Fuentes did a great job with helping us get a good deal on the car. He was able to give a lower price than the other dealers. Friendly and able to answer a lot of our questions. Finance DepartmentBoc on the other hand was too pushy and felt he was very aggressive after I said no. Saying things like "someone would have to be crazy for not adding extended warranty". He kept repeating it about 6-8 times during the process. He even wanted me to agree with him that I was "crazy" for not taking his offer. Kept asking why I wouldn't take it. Stand your ground with him if you don't want the add-ons.



I went to this dealership because ...

Apr 07, 2015 Lori A. via yelp.com

I went to this dealership because I saw an ad on Autotrader for a used Mazda3 - the car my daughter and I had been searching for for months. We couldn't seem to find the lower miles AND reasonable price we wanted and had almost given up. I didn't even want to bother going to the dealership because of very negative experiences I've had with car dealers in the past - I figured there had to be a catch and we would just be wasting our time. I have to say, this was the best experience I have ever had purchasing a car (and I've purchased 10 in my life). The whole atmosphere is very "unsales-like" - low key, low pressure. Brian Hernandez was our salesperson and he was great - helpful, friendly, and knowledgeable. There was none of the ridiculous back and forth, "let me check with my manager" stuff - the price was the price and it was a good one. They even matched the low interest rate my credit union had already pre-approved, but were able to finance for a little longer at my request. Katy, the finance person was also great - we were in and out with the car in three hours. I have spent entire days at dealerships and left with nothing but a headache. I simply can't say enough positive things about this dealership and would definitely come back.



Great experience with this dealer ...

Apr 06, 2015 Danny K. via yelp.com

Great experience with this dealer. Good sales Felop provided me excellent service and very good deal. Definitely will give him some referrals lol



I just got my car last Saturday ...

Apr 06, 2015 Jackleen N. via yelp.com

I just got my car last Saturday, and the customer service is perfect. They also follow up me after I bought my car to help me with the questions I may have. It was busy last Saturday, so it took a while for them to wash my car. I guess it would be better on work days. I love the ladybug keychain I got from them by checking in on yelp. Highly recommend this place.



I had a very great time working ...

Apr 06, 2015 Gon N. via yelp.com

I had a very great time working with Michael Vu Hua. He showed many different cars in the dealer and helped us pick out the right+ good one. He gave us very good deal for the car also. He explained things very clear and i can tell thathelped the client with all of his heart. Highly recommend to do business with him, if you want a good car for a good and affordable price, Michael Hua definitely is the top choice. Super super nice!!!!



Norm reeves Honda Sale

Apr 05, 2015 ergm135 via edmunds.com

Had a very pleasant experience here. Jesse Martinez helped out here and was very accommodating and willing to talk us through the process and explain and answer any and all questions that we had. Overall a great experience and hassle free.



Came in Thursday night to check ...

Apr 05, 2015 Brianna S. via yelp.com

I went in with no intention on buying a car, just looking around for future purposes.But we pulled up, and just like at any other dealership, we were being followed by someone. I was with my dad at the time, and we really had a bad experience with the salesmen at the kia dealer ship, that we really didn't want to deal with another pushy salesman.But the guy walled up and made some small talk. He was very understanding when we told him that we were just there to only look at cars and that we weren't buying a car that day. But he still stuck around for questions but being annoying or pushy at all. Just walked with us to make sure all our questions were answered. I believe his name was frank, but not to sure.But if you don't like those pushy, in your face, salesman, i do suggest Frank!



Bought my new Honda CRV this week ...

Apr 03, 2015 Carol O. via yelp.com

Bought my new Honda CRV this week from this dealership. After shopping around they ended up having the best price I couldn't pass up. Ted Cruchley worked hard to get me this price and followed up with me on anything I had questions on. When we got to the dealership we had the pleasure of being helped by Julio Luna (since Ted was gone for the day) who was helpful and patient to our very needs. We were there till close to midnight, but even though he had been working there all day he still took the time to go over all the details of our new car and answered all our questions without us feeling like we were limited in time. He has great knowledge of the vehicles and a great sense of humor too! I would highly recommend anyone shopping for a car, to call Julio Luna here at Norm Reeves Honda HB. I have already passed on his contact info to my co-worker that is looking for a new car!



Bought my new Honda CRV this week ...

Apr 03, 2015 Carol O. via yelp.com

Bought my new Honda CRV this week from this dealership. After shopping around they ended up having the best price I couldn't pass up. Ted Cruchley worked hard to get me this price and followed up with me on anything I had questions on. When we got to the dealership we had the pleasure of being helped by Julio Luna (since Ted was gone for the day) who was helpful and patient to our very needs. We were there till close to midnight, but even though he had been working there all day he still took the time to go over all the details of our new car and answered all our questions without us feeling like we were limited in time. He has great knowledge of the vehicles and a great sense of humor too! I would highly recommend anyone shopping for a car, to call Julio Luna here at Norm Reeves Honda HB. I have already passed on his contact info to my co-worker that is looking for a new car!



Edmunds and Norm Reeves of HB Made the Deal

Apr 03, 2015 carattorney via edmunds.com

If it was not for Edmunds pricing at Norm Reeves of HB, I would probably still be driving my old car today. The sales staff at NR without any hesitation and no additions honored the Edmunds pricing and made it an easy deal. They were generous with their time working up various lease deals too...


Just bought my brand new 2015 Honda ...

Mar 29, 2015 Candice L. via yelp.com

Just bought my brand new 2015 Honda Civic from this dealership and I love it. When you go ask for Felopateer Labeeb, he's great and knows his stuff and will get you a good deal! :) I'm glad I went to this dealership instead of the one in cerritos or even the one closer to my house.Helpful Honda dealers for real!


I came in to lease a new CR-V and ...

Mar 27, 2015 John G. via yelp.com

I came in to lease a new CR-V and worked with Michael Hua, whom I found extremely courteous and professional. He answered all my questions and was nothing but helpful. When I hesitated and briefly considered another car he did not try to rush me but offered to test drive it as well. In general I dislike the whole car-buying process and hadn't done it in over a decade but Michael made it smooth, fast, and painless. Excellent customer service all around, from Michael to the gentleman in finance.


Mike Lott was amazing. He was responsive ...

Mar 27, 2015 Mary S. via yelp.com

Mike Lott was amazing. He was responsive and worked out the perfect deal via email. When I arrived my paperwork was complete and I was done signing documents in half the time. When purchasing a car, I highly recommend Mike Lott at Norm Reeves Honda Huntington Beach.


Great, Fast, & Easy

Mar 26, 2015 sammyboy6779 via edmunds.com

We bought a 2015 Honda Odyssey yesterday and it was the most pleasant experience I've ever had at a car dealership. We went in there looking for a family vehicle and was provided with great options by the sales rep, Terrence. Terrence wasn't pushy and he didn't pressure us into anything, which these...

I just bought a 2015 Honda Odyssey ...

Mar 26, 2015 Karlo S. via yelp.com

I just bought a 2015 Honda Odyssey yesterday from this dealership and got a great deal. Not only that but there was no pressure from the sales tea which really helped take the stress out of buying a vehicle. It was probably the shortest amount of time I've ever spent at a car dealership. The Honda sales rep, Terrence, was super helpful and showed us many different options. He is knowledgeable and catered to our needs perfectly. After my experience with Norm Reeves Honda HB, I am happy to say that this dealership will be my go to for all my Honda needs.


I would recommend that you buy ...

Mar 26, 2015 Samual R. via yelp.com

I would recommend that you buy your next Honda from Norm Reeves Honda Huntington Beach. Make sure you look for Terrence because he hooked us up with an awesome deal and I'm sure he will do the same for you.


I bought my pilot from this store ...

Mar 25, 2015 Peter A. via yelp.com

I bought my pilot from this store a couple days ago and I could not be more pleased! I went in a little hesitant because I normally don't like going to dealerships and being harassed by salesman and pressured into buying something. I went to this store and it was nothing like that. Thanks to Felopateer Labeeb (Phil) I left knowing I got the best deal possible for me. He was honest, and was able to answer all my questions he was up front and actually listened to everything I had to say without interrupting. This guy was very welcoming and even translated to Arabic for me what the finance person was saying so that there would be no miscommunication. I was in and out fairly quick and never did I feel like he was trying to force me to do anything. I really want to thank him and the people at norm reeves for helping me and being so patient with me as I made my decision. I would recommend that anyone looking for a car to go see Felopateer you will leave happy!!

The Service Dept is awesome! They ...

Mar 24, 2015 Maggie D. via yelp.com

The Service Dept is awesome! They are always so courteous and helpful, and FAST! I bring in my car and wait for it. It's never unbearable. I am SO happy I found them!


We were looking to buy a pre-owned ...

Mar 22, 2015 Pablo B. via yelp.com

We were looking to buy a pre-owned SUV and met Julio Luna. He was extremely helpful, professional and very knowledgeable. Thanks to him we found an awesome Honda Pilot at a fantastic price! We highly recommend him and the dealership.


Great experience! I was helped ...

Mar 21, 2015 Ali C. via yelp.com

Great experience! I was helped by Bryan Tully to get a 2012 Honda Accord and he is very professional. He made the car buying process stress free and enjoyable. He understood my needs and placed them first. Would recommend anyone who is interested in purchasing a Honda to buy from him.


Alex F. was so very helpful, made ...

Mar 21, 2015 Ana E. via yelp.com

Alex F. was so very helpful, made my car buying experience so simple. It didn't feel like I was being hounded or forced into buying anything that was outrageous. He made car buying feel like it was an easy process. He was courteous and let me know every step of the process. I knew what I was looking for so it helped out a lot. Even the guy from the finance department was easy to work with and reviewed all details with me to make sure they were right. I am so glad I made the drive to this Honda, great experience!!


Ask for Albert Lee, he was super ...

Mar 20, 2015 Liv P. via yelp.com

Ask for Albert Lee, he was super helpful and patient! He sat through a multitude of questions from me, had a great smile and even ran to grab the car from across the street. He is the embodiment of a Helpful Honda Guy!


BIG thank yous to Vee, Dustin, ...

Mar 20, 2015 Rudy H. via yelp.com

BIG thank yous to Vee, Dustin, and Norm Reeves Huntington Beach for excellent service in purchasing my new Honda Accord Sport! Full review to follow.


Purchasing of a car

Mar 19, 2015 DGerber via dealerrater.com

We went in for a recall (for other than this, a perfectly running 2001 model), and decided when picking up our car to test drive a few since we were already in the market to possibly buy. We ran into Salesman Mr. Julio Luna who was most pleasant and not forward or pushy as some can be. He helped us find the perfect car and we weren't expecting to buy on this day!! He was very informative which helped us make our decision. We then worked with Mr. Boc Nguyen in finance and he was also very pleasant and pushed our paperwork through with ease and in a timeless fashion. We are very happy with our experience here. It was even fun getting "locked in" Mr. Luna knows :)


The salesman Norm Reeves Honda ...

Mar 18, 2015 Madonna L. via yelp.com

The salesman Norm Reeves Honda Superstore were very knowledgeable to recommend the perfect two vehicles for our family. They have a huge selection of about 500 cars to fit every budget and need.


I leased a new Accord at Norm Revees ...

Mar 18, 2015 Stephen A. via yelp.com

I leased a new Accord at Norm Revees yesterday. It's an excellent car! Brian Hernandez and Boc Nguyen in finance made it a fast, painless process. Thank you!


Excited I bought a 2015 Honda Accord ...

Mar 16, 2015 Jose A. via yelp.com

Excited I bought a 2015 Honda Accord Sport. My salesman Albert Lee was very helpful , answered all my questions and helped me get a reasonable price. I would reccomened Albert Lee if you want to get out of a dealer with a new/used Honda in less than 3 hours.


I purchased a used car. I asked ...

Mar 16, 2015 Peter O. via yelp.com

I purchased a used car. I asked for two things once we settled on price - polish the headlights and fix the rear door - both of which they agree with. When I came back a few days later to pick up the car, neither had been done. They said that they could not polish the lights ("damage was on the inside") and the back door was fine. I polished the lights myself and sent the GM the pictures. Now I have to take the car to a local mechanic to have fixed. Neither is a big deal - but if a sales person makes a promise, a company should meet it. I felt like I was in the movie "Fargo" where they say what ever they needed to get my money and get me to drive away.


If you want to buy a car here ask ...

Mar 16, 2015 E.j. B. via yelp.com

If you want to buy a car here ask for Jessie Martinez we came in today and had great service found a car I liked and the process with him was fast (but not rushed) and easy. Just for your info this is the second car we buy and the experience was much better. Extremely happy with his service.


My boyfriend was talking to Paul ...

Mar 15, 2015 Rosie .. via yelp.com

My boyfriend was talking to Paul about buying a Honda Accord 12...we ended up buying it from another dealer ...got totalled in an accident and my boyfriend called Paul again for a new 2013 Accord and ever since our 2012 accord he has kept in contact so finally we found the new 2015 sport accord and did our h.w. on numbers ..we go in to see Paul and he had a way better deal than we thought ...he is genuine..very kind and nice person ...will be looking forward to doing future business with him again ...and thank you Paul for being so helpful even when we bought our first car else where ..thanks for keeping us up to date with everything and thanks for being an honest person and down to earth person


I came to this dealer to get my ...

Mar 14, 2015 Bri M. via yelp.com

I came to this dealer to get my airbags replaced / fixed as part of a recall notice I received in the mail. I called a few days in advance to schedule an appointment. The service advisor I spoke to on the phone was very helpful, courteous, patient and answered all my questions in detail.On the day of my appointment, I arrived around 7am; first appointment of the morning. Admittedly, if I had to be at work that early in the morning, I would not be in the best of moods, but the service advisor David was excellent in handling my appointment. I was warmly greeted and he was just all around pleasant to deal with. The technicians finished my car in the estimated time and threw in the usual free car wash. My car was returned to me with a list of findings from the "world class inspection" (my Honda is 12 years old) but to my surprise David did NOT try and pressure me or feed me crap about how I should get these things fixed. I already knew about the findings and had no intention of fixing them then and there anyways. Overall, my experience with the service department was great and my next visit to a Honda dealer will be to this one.