reviews

 

I'm not sure where to begin. The ...

Mar 13, 2014 Kim P. via yelp.com

I'm not sure where to begin. The service I received from Eddy, Dylan & Michael Pham (Sales) & Lashanda (Finance) goes beyond exceptional!!!!We had purchased a 2010 Honda Insight from Norm Reeves HB in January 2011. This was a commuter car. Not needing this car anymore and wanting to trade it in for a Civic we went back to Norm Reeves HB. The experience was outstanding AGAIN. Dylan was GREAT! It was his first week at the dealership and he was fantastic. ...

We recently had a baby and needed ...

Feb 28, 2014 Sue I. via yelp.com

We recently had a baby and needed to trade in our SUV for a mini van. Finally deciding that a Honda Odyssey would be best for us we went to Norm Reeves HB. We met Ted Kruchley who made our experience pretty stress free (you know how buying a new car can be stressful!) He's honest and here's an example: we took the minivan for a test drive and I wasn't sure about the way it drove. Instead of trying to sell me on the car he said "you should take it for another turn..you want to be sure this is for you".. Ok , that right there sold us on it. Ted called us a few times afterwards just to see that we still liked the car. Yesterday I took the minivan in for service and Ted came over to say "hi" (he remembered my name!) and ask how we were doing. He's honest and he actually cares!. When we need to buy our next Honda we'll see Ted.

I bought a new '08 Honda Civic ...

Feb 26, 2014 Jovana J. via yelp.com

I bought a new '08 Honda Civic from this dealership in 2008 because they gave me the best price. Today I bought a new 2013 Civic EX from this dealership because again they gave me the best price. Connie gave me a good price over the phone last night, and tonight Dustin sold me the car. Dustin is friendly and I highly recommend him if you are thinking of purchasing a new Honda. I am very happy with this dealership and recommend them to all my friends. I've also taken my Civic for maintenance there and never had any issues with their service department, either. Five stars for Norm Reeves Honda Superstore and the entire team! Thank you!

I was here roughly two months ago ...

Feb 20, 2014 Mary T. via yelp.com

I was here roughly two months ago to get my key repaired for my accord as well as having an additional key made. It was my first time here and found that they were very efficient. Andy in service helped me and I was very pleased. He consistently kept me in the loop on the status of my keys and ensured that I was taken care of when I needed something or had questions regarding my car. He's very knowledgeable. I definitely recommend making an appointment with him when you need service on your car. Now that I need an oil change, I'm coming back!

There hasn't been a time that I've ...

Feb 12, 2014 Harrison V. via yelp.com

There hasn't been a time that I've ever walked out of this place unhappy. I bought my first 2012 Honda Accord here from and then a year later I bought a 2013 Honda Accord. Both times I dealt with Allen Hoang. He's currently the Sales Manager and the customer service that I received from him and Patrick S. was amazing. I couldn't leave happier with my brand new car. I never felt like I was dealing my life away like some dealers do. They both felt genuine in the way that they wanted to get me the best deal they could get and their sole mission was to get me into a car at the price that I wanted it at. This is still the only Honda dealership that I would recommend others to go to and this is the only Honda that I'll take my car to get serviced. Thank you guys.

John V. and the Lost Art of Customer Service

Feb 06, 2014 epmd451 via edmunds.com

I called 12 dealerships looking for the best price before I went in to the store. John V. stood out from everyone I spoke to. This guy is awesome. 1. He got back to me immediately with a very competitive price. 2. He was helpful, polite and relaxed. 3. He was not pushy or obnoxious and did not tried...

A Rare PLEASANT Car-Buying Experience

Feb 01, 2014 svasa06 via edmunds.com

I just financed a Certified Preowned 2011 Accord Coupe from this dealership and it was an overall very pleasant experience. I dealt mainly with Larry C., who was fantastic, and also interacted with Amit C. (sales) & Allen H. (financing), all of whom were consummate professionals and extremely friend...

Rachel and Allen in finance were ...

Jan 31, 2014 Gingy L. via yelp.com

Rachel and Allen in finance were amazing helping with my refinance of my honda civic. Made it really easy and stress free and I get anxiety so that was really awesome. Tim in service though when I came to get my skyline put in, seemed to busy for me or annoyed when needing to help me. I don't know if he is having a bad day but since I don't know what I am doing, having someone inform me and not act annoyed would have been more my style. Thank you honda. Overall wonderful experience.

Most people are skeptical ...

Jan 29, 2014 Rainbowdriverjoe714562 via dealerrater.com

Most people are skeptical about buying a used car and it can seem like such long process. I wasn't very happy about buying a new car. I've heard of norm reeves and decided to go in for a test drive. I went to 3 different dealers and most the salespeople were pushy and a turn off. I've gotten my car serviced at norm reeves before so I kinda thought they would help me out on a new ride. We walked in and talked with the receptionist and Wayne was there as a salesperson. So glad we met him! He helped us out and showed what makes sense for a used accord! After our test drive, Allen was his manager and he was so nice and helped us with our payment process and finances, we promised we would send friends and family to them because of the deal they gave us on a new 2011 accord! They didn't have the color we wanted but we decided for the silver. I will gladly send anyone their way because of their great service and all around easy going attitude! Thank you Wayne and Allen at Norm Reeves!!!

Wayne and Allen rock!!

Jan 29, 2014 HappyChris via cars.com

My name is Chris and my wife and I needed some help on decided to buy a Toyota or a Honda pilot. After going to norm reeves in hb we met Wayne who showed us ALL the features of the pilot and very detailed on why we should buy from Honda in hb and why the pilot! I'm happy we went there because our service was great, our payments were great and they were VERY patient lol. We promised them we would send more people to them and we happily will!!! We love our new pilot and So Happy we went to norm reeves and our salesman Wayne was there to help us. Thanks norm reeves Hb.

Impressed with the service

Jan 28, 2014 FrankThomas via edmunds.com

When I first began my search for an SUV type car, I was looking for the best deal. After deciding to test drive the Crv in Huntington Beach we showed up and Wayne was our salesman. I was very impressed how he wasn't the typical "sales guy" and was very informative and professional. We weren't planni...

I'll keep this short and sweet ...

Jan 28, 2014 Review D. via yelp.com

I'll keep this short and sweet because long reviews are boring. I am ASTONISHED at the service I received here at Norm Reeves; completely satisfied! I came knowing what I wanted. It was ready, detailed and on the red carpet! I knew my price I wanted. They met me in the middle, no games, no BS. I secured the deal (a great deal for a beautiful Pilot), and bottom, line I'm a happy camper. THANK YOU NORM REEVES and DUSTIN SAVA for a wonderful, above-the-board and tremendously plesant car-buying experience! If you want a Honda, I urge you to go here and request Dustin Sava.

Great service from Wayne our salesperson ...

Jan 28, 2014 Chris P. via yellowpages.com

Great service from Wayne our salesperson, when my wife and I came in for our new pilot! We were undecided between the Toyota highlander or Honda pilot we went into norm reeves for some information. Wayne treated us with respect and did a great job explaining the features of the car. His manager Alan was super helpful on our payments. I would refer anyone to this dealer because of their great service and helpful great attitude and definitely go talk to Wayne.

GREAT EXPERIENCE AT NORM REEVES HONDA, HUNTINGTON

Jan 23, 2014 CDome via cars.com

I was looking all over Orange County to buy a new used Honda Accord. At Norm Reeves Honda in Huntington Beach they really took care of me and gave me the best possible deal. I owe it to the staff who worked overtime to get this deal done. The Salesman Wayne was very knowledgeable about their product and gave me a lot of good information, Vee was great in keeping my interest and helping get this deal done. And Amit was great. If you ever visit Norm Reeves Honda in Huntington Beach be sure to see Wayne or Vee or Amit, they will take good care of you. Thank you guys!!!!!!!

As a first time car buyer ...

Jan 21, 2014 brenda chairez via google.com

As a first time car buyer I wanted to find a place where they made me feel comfortable and sure of what I was going to purchase. After visiting other dealers and not finding myself satisfied, I decided to visit my last option, Norm Reeves Honda HB. My salesman, Duy was very helpful and really outgoing, I found myself really comfortable. He showed me my options and took me for a test drive. Duy even took the time to call me after I had purchased my car to see how I was doing and how I felt with my new car. I also found Alex really helpful explaining everything in detail and helping me out with this big purchase. I could honestly say I am happy with my new 2013 Honda Civic and with no doubt recommend this place to everyone.