I just recently purchased my new car Honda civic and thanks to Sam Giron. Helped me figure out what car was just perfect for me and I was able to drive off with a brand new car at a payment that I felt extremely comfortable with. Love my new car!! Definitely recommend buying here. Thank you Sam and the helpful Norm Reeves Honda team. They’re awesome!
Bought a new Accord on Saturday. Went in looking at the Civics. But after testing driving both, I ended up with the Accord. I love the car and love the service we got there. Our sales person Micahel Hua was very knowledgeable and very patient with me. We must have looked at every Civic and Accord on the lot! Once I decided on the car I wanted, the purchase process was pleasant. No hard sell to add on extras. Got a great price on the car and couldn't be happier.
Wayne & Josh were a pleasure to work with. These gentleman made purchasing a vehicle from Norm Reeves easy and hassle free. I would recommend this dealership to my friends and family.
I had a great experience at Norm Reeves HB with my trade in. So far it's been a smooth transaction. Loan was paid off before my next payment and it took 2 weeks instead of 2 months to get my extended warranty refund- thanks to Joshua! I'm pretty sure that wasn't in his job description but it proves how awesome his customer service is beyond the sale. As far as the buying experience- Connie, personable and polite, gave me a quote online followed by a call that got me onto the lot within an hour. It definitely was a spontaneous spur of the moment purchase. Duy took over and he is everything you're looking for in a car salesman, easy going, patient, extremely helpful with exceptional customer service skills (slick too with those add ons!!). I demanded a white orchid pearl car and he was on it. Getting him running around unintentionally was pure comedy. Overall I was in good hands and trusted I was getting a good deal. What could have been a stressful situation, he was able to make it an enjoyable one. I will be back for the service department! Every staff member I brushed shoulders with was courteous and made sure I was taken care of from beginning to end. They handed out business cards like candy, a very friendly bunch!