reviews

Google

4/10/12

I leased Honda Accord three years ago from Norm Reeves I was very happy but I didn't care about the miles so I put so many miles, but I loved my car!! so about month ago I called norm reeves Honda in Cerritos and I spoke to Ramzi Maymoon what a great guy He is He helped me to keep my car and lower my payment with great service ,thank you Ramzi. I will send my brother for you to help him too I already told him about you... thanks again

12/20/2011

Great experience buying my Honda CRV. I highly recommend Dewey "Boc".

11/20/2011

David Soberano took my call looking to match a lease deal I saw advertised with another dealership further away - he checked the numbers, called me back, we scheduled a time for me to come in, bringing a copy of the original Ad/deal - I was sure there was going to be some typical twist, because that is mostly my experience - but not at all - fast, efficient, friendly and completely kept his word. I drove away with exactly the deal I wanted. Excellent service. I highly recommend this guy if you want to buy a Honda.

11/20/2011

Michael Pham made my first experience buying a new car a very positive one. He was friendly, fair, and treated us like family. A friend referred us since he bought a new car from Michael a few months ago (a happy experience for him as well), and boy, were we glad he brought us here. Michael ensured we got a low financing rate, and never pressured us. He gave us some very solid, useful advice that not every salesperson would willingly offer. From the moment I saw my car getting pulled up, I knew we'd come to the right place. Our finance contractor Sam Abdel was also great, had a sense of humor, and really made the paperwork process painless. A SUPER SATISFYING EXPERIENCE. Will definitely refer other friends to go to Norm Reeves HB! Much thanks, Michael and Sam!

11/08/2011

This is the first time we went to Honda Norm Reeve Super Store in Huntington Beach for a new car and we was very satisfied and happy with the outcome. We've went to some other local car dealers and we don't get the respect and honesty compared to this place. The sale staffs were very friendly and helpful in helping us make the decision in purchasing a new car. I personally recommend anyone who want to purchase a new car to seek out Michael Pham. He is an honest salesman and I feel that he doesn't try to take advantage of you.

Yahoo Local

5/6/12

Hi, My name is Lynne Pham and I just bought a new 2012 honda Accord. Boc , Duy Nguyen was the one who helped me with everything. Thank you Boc. He is a great guy. I highly suggest him if anyone is going there. I got a great deal for my car and I am very satisfy. Thank you Norm Reeves Honda Huntington Beach. -Lynne

5/5/12

I heard about this place from a cousin of mine. She recommended Boc Nguyen. I was very please to have him as my salesman. He was very patient, nice, knowledgeable and wonderful to us. My daughter was with me as well. She absolutely loved him and the car we got! We are now proud owners of a 2012 Black Honda Accord!! Thanks Boc Nguyen and Norm Reeves!! We will be back soon!! Consider us your new loyal customers!!!
- David

3/27/12

My son and I stop be the dealership to test drive a car we saw from passing the Norm Reeve Honda Dealership, we went in and was greeted be Mark Nelson he was warm and friendly and made us feel comfortable from the moment we stepped out of our car and on to the lt, we told him we where just looking and he said no problem! all of is customers start by looking! my son and find him funny, honest and very friendly, needless to say we left with a really nice used Infiniti G35 and couldn’t t be more happier, if you are planning to stop be Norm Reeves Honda in Cerritos please look for Mark Nelson you will not only get a great deal, but wonderful service with a big smile, and he will make buying a car fun and enjoyable!! big Thanks to Mark and all the Norm Reeves team!! -----Lynn

12/14/2011

We recently purchased a new 2012 Honda Fit and all personnel we dealt with at Norm Reeves Honda in Huntington Beach were friendly and very helpful. Our salesman, Brian Anderson, worked with us to get the price we wanted. After five days we went back to purchase something from the parts department and Terrence Robinson helped us with some questions we had.
He was very helpful with the technical things and answered all our questions.
-Fisherlady2012

11/27/2011

So, first time buying a car can be pretty stressful. My parents and I had been to so many dealerships to look at cars, but they just didn't feel right. When we got to the superstore, the environment completely changed. Everyone was quite helpful, especially Huy, the first person to show us around, then Michael, who walked us through all the paperwork and explained everything so well (so helpful) and he was absolutely true to his word, no hassles, no extra work, everything was done as said, and then Allen Hoang, the financial manager, who got us a great deal with an extended warranty! You guys are the absolute best! A++ guys! I am definitely referring all of my friends to Norm Reeves HB! Whoo!!
-Yvonne

Yelp

5/5/12

Customer service here is wonderful! I have been going to this dealership for years when I used to have my Honda. Now that I have an Acura I still take it to this place. From the people that work here to the shuttle rides back to your home- everything is outstanding especially the customer service! Most importantly, Andy, in the service department is by far the most helpful and honest person I have dealt with. He is very honest and will not charge you for something he thinks you don't need or that you can wait on. He also takes his time to explain the technical details of your car and also shows them to you as he is doing it. Its hard to find someone that takes the time to go over everything in detail and is very patient and trustworthy person like him. Definitely ask for Andy if you need to bring your car here for service. :) - Michelle S.

5/5/12

5/2/12

I bought my Honda Civic 2012 from BAC I had called everyone for quotes and he was able to beat everyones prices. Everything was done in about an hour. Great service.
- Steven D.

4/30/12

I always come here for service cause their people are nice. Gave me a ride home and back on the shuttle too.
- Thanh B.

4/15/12

I'd like to thank Richard Trevino for helping me understand the features of my 2012 Honda Fit. He is so personable and made us feel totally welcome at this location! He was most warm and giving of his time, even though it didn't mean a sale for him. He has gone a long way toward establishing good will for us at Norm Reeves Honda. Thanks!
- Jeannie Y.

4/6/12

I had a great buying experience at HB Honda Superstore! Richard Trevino is a great salesman because he isn't pushy and is doesn't shun you off. I would recommend this dealer to anyone and ask for Richard Trevino, very helpful & courteous.
- Ramirez N.

3/6/12

Outstanding staff. We purchased 2 cars from this dealership in the last month. Our salesperson, Brian Anderson was the best! We were also very happy with Bryant, the sales manager, Allen in finance and what a great used car manager they have. We look forward to doing business with this dealership again for sales and service.
- Michelle L.

2/16/12

I have owned a 2 Hondas over the past 3 years and have taken them to a different dealership for service. After much frustration with the lack of customer service at my last location, I decided to take my car to Norm Reeves Honda Superstore, in Huntington Beach. Chris Pollacchi was my Service Writer and he took the time to explain what what needed on my car and why. No one has ever taken the time to help me understand these procedures and I will continue to take my business here. I would highly recommend you ask for Chris Pollacchi when you take your care to this dealer.
- Nancy M.

1/25/12

We bought our Honda Civic from Norm Reeves in 2009 and have had all our service work done by them. The dealership is updated and immaculate. Dave Trotz, Service Manager and his team are OUTSTANDING!! We drive 90 miles round trip to come to this location for service and it's well worth the trip.
- Donald C.

1/16/2012

We just bought a new Odyssey and dealt with Boc (salesman, very cool), Amit (manager), and Allen (Finance). They had the car I wanted so I literally walked in, negotiated for 2 minutes, and made the deal. We went and ate lunch right down the street at Five Guys while they prepped the car for delivery. We waited around for the finance guy for a bit as there was a deal in front of us (which is understandable), but overall the transaction went very smooth and there were no surprises and no extra 'crap' on the sticker price of the car (paint protection, etc...). Would definitely give them a shot next time we are interested in a Honda.
-David P. Irvine, CA