reviews

5/22/13

I take both my 2012 Accord and 2008 Civic to Norm Reeves Honda in HB and I have to say that John Ayala is an great service rep. He knows both my cars and takes good care of not only the cars but me as a customer. He s always friendly and willing to help.

5/17/13

Everything was as expected. Negotiated deal over Internet with Larry C., drove to dealership and bought car exactly as promised. Very professional, very friendly, very organized, very honest. This experience couldn't have been better!

5/15/13

I felt that my experience at this dealership was well informed, and made simple for my wife and I. The customer service was excellent and the hospitality was great. I would definitely recommend Norm Reeves Honda of Huntington Beach to anybody searching for a new vehicle. Thank You.

5/7/13

Duylinh Huynh was so helpful in locating the best car for me. My family has already bought 4 Honda's at Norm Reeves Huntington Beach, and each time we were treated really good. Duylinh was so patient in searching the best car for me, letting me test drive different kinds of cars. With my bad credit, I did not think I was going to get a new car, but Duylinh made it happen. Along with Amit (Sales Manager), Tony (Finances), and Duylinh (Salesman) they absolutely made the whole car purchasing experience as relax, educational, and easy as possible. I love my 2013 Civic, and I owe it to Duylinh!

5/6/13

When I first went to this dealership I was not expecting to leave with a car. As soon as I got there, the sales rep Sam G. made the situation so easy. From the beginning to the end he made me feel "right at home." His great customer service definitely made it a painless experience, which is what I was expecting. At the end being handed my car keys was the best feeling ever!

5/6/13

Salesman Wayne provided excellent service when I was searching for my first car. He told me everything I needed to know and let me test-drive the car I wanted. He ensured me that car runs great and was a great value. The whole time I was at Norm Reeves Honda Superstore in Huntington Beach, Wayne offered me great customer care and never hesitated to ask if I needed anything. The Financing department was also a huge reason I am writing this review and the whole time I was there it felt like home. My new Honda Civic Lx will be a great addition for me. Thank you Wayne and everyone else!

5/4/13

I have dealt with many different dealerships in the past. And have always hate how pushy and demanding most of the sales personal are. Have to say my experience Norm Reeves Honda was incredible. Internet consultant Connie B. was a pleasure to work with. She was very patient with all my questions. Thank you so much Connie; you made my experience painless and stress free.

5/3/13

I purchased my first new car (2013 Honda Civic EX) at Norm Reeves Honda Huntington Beach. The sales associate; Dustin S. was very friendly and helpful and made me feel comfortable about the whole new experience. It is a wonderful car at a fair price. I am very happy with my new vehicle and with the customer support and appreciation I received from Dustin and Norm Reeves Honda Huntington Beach.

5/3/13

So I just recently bought a used 2002 Honda EX from Norm Reeves in Huntington Beach. First off let me say the salesmen seem a little pushy, but they sell great quality cars! I am almost 20 with pretty bad credit like most kids. But, they worked for me to get financed. I recommend anyone looking for a great new or used car to come here, especially if your a first time buyer or have bad credit! Thanks to all the people that helped out with my new car! Great job!

5/3/13

I've been on the market for a new car for about 6 months, and I always do my own personal research before visiting the dealer. When I visited Norm Reeves I was politely greeted by a sales professional by the name of David C. Not only was he a fun and funny person, he also was honest and could answer every question I had accurately and truthfully. I'd recommend David C even to the CEO of Honda, he was amazing. Thank you for the experience :)

5/2/13

My wife and I purchased a 2013 Honda Accord from Norm Reeves Honda and Riz was our salesman. Riz was outstanding: well-informed, patient, pleasant, helpful, very knowledgeable and answered every question we had about the Accord. We love our Accord!

4/19/13

Michael Pham is friendly yet professional. He helped me get a good price at the end of the day and he made my car-buying experience more pleasurable than I had imagined. He treated me like family and strives to ensure that I am fully satisfied with the vehicle I bought by following up after making my new car purchase. I would definitely recommend doing business with him.

4/19/13

Thank you Michael Hua for helping with the sale of my 2013 silver Odyssey. Michael is a great customer service and sale oriented person. He helped me and my wife find our van that we've been searching for weeks. We have been to other Honda dealers and they are not even close to trying to earn our business like Michael at Norm Reeves Honda Huntington Beach. Michael was patient and took the necessary time to show us several color options on the van and explained he would do whatever possible to help us find the right van for the price we wanted. Glad to say we got our perfect van and stayed until late that night at 11pm to finalize the deal. Thank you for your dedicated commitment for bringing your best to the table. I would recommend and refer anyone looking to buy a Honda to Michael Hua anytime of the day. He is what an exemplary sales and customer service person is at Norm Reeves Honda Huntington Beach and that all other sales people should follow to earn customers trust and referral business. Keep up the great work buddy! Huey and Tina

4/15/13

I purchased a 2007 Lexus GS 350 I thought I wouldn’t t have a chance on a count of I am a first time buyer. Craig Holland was the perfect guy to work with :) He was very resourceful, personable and made my first experience buying a car painless. I highly recommend this dealership to anyone I know, everyone there was amazing! I m very happy about my purchase and will purchase from them in the future.

4/15/13

I have had the pleasure of having my car serviced at Norm Reeves for several years. The service department staff members with a friendly smile always welcome me. Benito Torres is the service staff member at Norm Reeves who provided me with excellent service. He is friendly and most importantly clear about the car issues that require fixing. I am very glad that I can trust in his car repair advice.

4/13/13

I was in someone's house in LA selling a deal. We heard the crash and the wife ran outside, came back and reported that my car had been hit. In fact, it had been totaled, so when the insurance decided not to fix it, but pay out on it, as it was cheaper, (they have not to this minute paid the claim…nevertheless… ) …To make a long story short, I had to buy a car. I wanted a hybrid but I didn't want to pay the prices that the higher end hybrids were extracting…So I went to Norm Reeves, and seamlessly, easily, bought the car that I absolutely wanted – Insight, from Honda. With the steady hand of the GM, called Gen, my capable and patient salesman – David, the sales manager. Who made the whole deal work – Allen, the wonderful Colleen in financing who started the ball rolling towards Allen with a viable interest rate despite two layoffs during the last three years of the depression and the attending dings to my credit, and Tran in contracting – I bought a car I really wanted and really like at a price and a rate I could absolutely handle. If you want to buy a great car at an affordable price – go to Norm Reeves and be treated the way you want to be treated. Everyone is nice there; ask for David Soberano in sales… Incidentally all good energies from everyone reading this should go out to Colleen who deserves our deepest positivity and our strongest and best thoughts…She is a wonderful person…

4/12/13

If you live in the OC, especially if you're a woman, I recommend my Internet sales guy, Holland, a call/email and see what a spectacular deal he can give you :) As a female car buyer, he's what this new, Internet savvy generation needs - communicative, attentive, honest, and patient! It took me 30 days of shopping for my dream 2013 Honda Accord Sport in White. Why did it take me that long? Well, it's my fault for not finding how great Holland is at Norm Reeves. Contrary to other dealers who pulled lots of tricks (You know what I mean...), Holland pulled no funny business and gave me the best deal in OC. He was very communicative before, during, and after the sales. Not only this, Norm Reeves has one of the most attractive and clean space where other managers that I dealt with to close the deal were honest and caring. I will definitely recommend Norm Reeves to my family and friends from now on!

4/12/13

When I bought my Civic SI from Wayne at Norm Reeves Honda Huntington Beach, the service was great. He was very welcoming and friendly, and he got us a great deal. Usually car sales people are too pushy but Wayne was very helpful and handled our situation in a professional manner. I would recommend Wayne at norm reeves Honda Huntington Beach for anyone who wants a good deal with great service.

4/09/13

This is my first time buying a new car and I had a great experience at Norm Reeves Honda in Huntington Beach on Saturday April 6, 2013. Michael Pham (Salesman) and Ted (Finance) were very friendly and easy to work with. Michael is a very honest sales person and he was more than willing to work in my best interest and help me find a car that fit my needs and budget. My new car is Honda Accord LX 2013 in Silver and I love it. I would highly recommend anyone to ask for them if you are looking for a new car.

4/05/13

My parents and I went to this dealer looking for a 2013 white CRV. I had the pleasure of getting Duy Linh's and Frank Tran's help. They bother were very helpful and friendly. This was my first time buying a car and I was very clueless the whole process. However, Frank and his team's service were so spectacular because they helped me get the most amazing deal I could have asked for!!! Everyone from the salesman to the finance manager were kind, approachable, and extremely nice to their customers. They really value their customer service. So, if anyone is looking for a car, I suggest you to come to this dealer! They will do whatever it takes to get the car you want! ^_^ I really had a great experienced shopping my first car here. =]

4/2/13

I went to Norm Reeves Honda in Huntington Beach a little over a week ago and was completely blown away by the outstanding customer service and the tremendous amount of knowledge of John Vandervort. He fully and patiently answered all the questions I had about the three vehicles I am considering but most importantly he treated me with the utmost respect. Currently I am a couple months away from making my decision on what car I will be purchasing, but I know without a doubt in my mind I will be buying my future car(s) strictly from him due to his courteous and professional attitude.

3/31/13

This has to be one of the most positive experiences that we have ever experienced. A salesman by the name of Dustin was extremely helpful, and it seemed that he went out of his way to help us (the consumer). He gave great, friendly service, and he was not pushy like most car sales people. If I were to purchase another Honda, I would definitely go back to see Dustin at Norm Reeves in Huntington Beach. BTW we purchased a 2013 silver Touring Odyssey, it's a really nice car.

3/23/13

I worked with Michael Hua who was very friendly and helpful over the phone and in-person. I was able to get the pricing over the phone prior to coming in and understand their current inventory with no hassle. When I came in person, he took the time to show me the different models by driving them up to the front explaining the different features. If you are looking to work with an honest car salesman, I recommend working with Michael! We love our Honda Pilot!! :)

3/22/13

When I came into the dealership, I noticed how clean it is compared to other dealerships I've been to. I went in for some parts for my Element. The retail store is very clean and organized. Everything is in its place, very impressive! The guy that helped me, Guillermo, was very knowledgeable and kind and helpful. Not like some sales people who just want my $$ and get me out as soon as they can. Will definitely be coming back and recommending my friends here =)

3/22/13

I went there leaning towards a new Honda Civic and John V in sales helped me find a certified car that I love and was able to save money on too! I couldn't be happier with my car and will definitely tell all of my friends and everyone I run into about John.

3/22/13

I went there looking for a 2011 CRV. I had the pleasure of getting Frank's help and I couldn't have had a better experience. This was my first time buying a car and to admit I was extremely nervous. Frank and his team were so kind, helped me get the most amazing deal, and were so understanding of my situation. Any time someone is looking for a car I am going to have them go here. They pride themselves on their customer service for a reason... They are wonderful!

3/22/13

Went in for some parts for my Element and I got to say, this is the cleanest parts store I've ever seen. And the guy that helped me was great and very helpful also! Gilermo I think was his name. Thank you!

3/19/13

This was my first car purchase experience. I almost always bought my father's car when he bought a new one. I bought his 99 CR-V with almost 150,000 miles. I drove it for a couple of years and maintained it and finally the transmission had to be replaced. My father suggested that I buy a new car and recommended the man who sold him his new CR-V Larry C. I called him and went in. I was very nervous, I never bought a car from a dealer before. He made me feel very comfortable and because I had only a little money down and wanted a low payment that I could afford, he suggested I lease my new Accord. I love my first new car and it was a pleasure dealing with Larry and Norm Reeves. I'm really happy!

3/19/13

Went there to shop for a new Honda Accord, Michael P. helped me out. It was one of the best experiences I have ever had shopping for a car. Everyone was very helpful and extremely nice!!! General Sales Manager Gen was checking up on us the entire time I was there. Great experience and great service, would recommend this dealer to anyone!!!!!!

3/17/13

The Best Car Shopping Experience Ever! Sam Giron is an excellent Sales Person, Everyone at Norm Reeves Honda-Huntington Beach are very pleasant they helped me alot!!! With my less than good credit I had problems everywhere else but this guys, made it possible and affordable, Thanks Mr. Sam Giron, you and all the NORM REEVES team are AWESOME :)

3/17/13

Norm Reeves Honda Huntington Beach is great! I bought my first car from them 14 years ago so about time to get a new one. With the help of Ted, a genuine and down-to-earth salesman, I ended up buying a brand new 2013 Honda Fit. I am extremely happy with my purchase. It s another great experience with this dealership and I highly recommend them.

3/16/13

Terrence R. was such a great help in my car search! I contact several dealers via Edmunds who I thought had the specific car I was looking for based on Edmund's inventory data - but I was surprised to find out that data was wrong! Terrence was very honest, and told me outright he didn't have the V6 I was looking for. Other contacts tried to lure me to visit them and sell me another model, and I was disappointed they would be dishonest and waste my time. I knew exactly the car I wanted, and wasn't going to settle! Terrence went out of his way to provide 5 dealership locations & phone #s who had the car I was looking for based on Honda inventory data. My first call to a dealer in LA found the car - so this was a big success! Many thanks to Terrence for his honesty & assistance, as I might still be searching for my car without it!

3/16/13

I very happy with the service and buying experience at Norm Reeves, this is the second car I've bought from them. Ask for Larry C., he's helped me both time.

3/15/13

It was my first time purchasing a car here, and I was helped out by Boc Nguyen. He was attentive, helpful, and was willing to answer all the questions that I was asking him. He was friendly and was very easy to communicate with. Great service overall!

3/12/13

It was my first day doing research and went to the Honda dealership closest to my home. I was greeted by a very polite salesman Riz who answered every question I had about the 2013 Honda Accords. He wasn't very pushy like most salespeople I meet and made my purchasing experience one I will share with my family and friends.

3/11/13

Very nice and friendly environment, sales people and managers are very friendly. Went to shop there for a used car over the weekend, prices are reasonable, and cars are very nice and clean!!!! If you looking for a Honda go see this local dealer in HB and ask for Frank T. !!!!!!!

3/11/13

I had a great experience at Norm Reeves Honda HB. I was helped by Larry Cassotta. He was courteous, professional, and an all around genuine person. He reminds me of my Grandfather, an awesome guy. I have bought 2 wonderful cars from Larry, and have had no problems whatsoever. If you are going to buy a Honda, I suggest you talk to Larry =P

3/11/13

Had a great experience with Larry C. Came to shop for a new civic and end up falling in love with new Accord. Dealer staff were very knowledgeable and professional. This dealer is definitely on top of their game go see them if you are in the market for a Honda!!!

3/11/13

I like to thank Norm Reeves Honda in Huntington Beach, CA. I had a great experience at this Honda Dealer. Larry was a wonderful help and a great person and very professional and kind men. He helped me get the exact car I wanted and color as well. I give this place a ten star from its cleanness, kindness, professionalism and friendly attitude. They know how to treat there customer’s. I will recommend anyone to go here to get a great deal and deal with people that know how to treat their customer’s. THANK YOU LARRY AND NORM REEVES HONDA FOR MY WONDERFUL EXPERIENCE AND BUYING MY FIRST CAR THERE, WONDERFUL.

3/10/13

I met with Michael Pham and Doc Nguyen, both very helpful and polite......was able to get a good price on the 2013 Accord Sport......definitely recommend

3/9/13

Brought my first Honda, and I am glad to purchase it at Norm Reeves in HB. I would highly recommend anyone who's purchasing a car, and seek out David Casnave. He's very professional and friendly, and will do his best to make you happy with your purchase... not pushy like most car salesman.

3/8/13

Went there to shop for a new Honda Accord, Michael P. helped me out. It was one of the best experiences i have ever had shopping for a car. Everyone was very helpful and extremely nice!!! General Sales Manager Gen was checking up on us the entire time I was there. Great experience and great service, would recommend this dealer to anyone!!!!!!

3/8/13

I just bought my Honda Civic and it is awesome! Everyone is extremely nice and helpful. I would like to thank Frank for helping and providing one of the best customer services that I've experienced. They truly do care about their customers here. I am definitely satisfied. Thanks again to the staff of Norm Reeves, HB!

3/8/13

I recently leased a 2013 Accord from the Norm Reeves guys. For the second year in a row I have worked with sales consultant Sam Giron. Sam was very helpful and made the car shopping experience amazing for me. He did a great job at presenting the vehicle showing me different features that were important to me and thoroughly explained the safety features without applying any unwanted pressure. He left the decision to purchase completely up to me and made some good recommendations that led to a great purchase. Alan and Ted in finance were also very pleasant. Together the Norm Reeves guys have made and advocate of me and I cant wait to send all my friends to Norm Reeves Honda in Huntington Beach.

3/8/13

Everyone is extremely nice, pleasure to deal with. Made it very easy for me to shop for a car. Would recommend this dealer to anyone!!!! Ask for Ted C. he is great.

3/7/13

They were not too pushy or annoying... It was a very pleasant experience and my car is so awesome! I love my new 2013 Civic!

3/6/13

I purchased my first car here, and was very satisfied. I had David C., best salesman, to help me with purchasing a new car. Though, the process was extremely long and tiresome, it was worth the wait. I would definitely recommend without hesitation to anyone with purchasing their new car at Norm Reeves Honda of Huntington Beach.

3/1/13

LOVE this place! If I am ever going to buy another Honda, I will definitely buy it here and find the awesome salesman Duylinh Huynh or Frank Tran! I am so happy that these two people helped me find the best car with the best deal. I highly recommend coming here. I am SO happy with my new 2010 Honda Civic. Duylinh Huynh and Frank Tran (salesman) were so honest and they did not take advantage of us at all. They were very nice and we felt welcomed. This is the best Honda place I've ever been to.

2/28/13

This is the first time we went to Honda Norm Reeve Super Store in Huntington Beach for a new car and we was very satisfied and happy with the outcome. We've went to some other local car dealers and we don't get the respect and honesty compared to this place. The sale staffs were very friendly and helpful in helping us make the decision in purchasing a new car seek out david casnave for an excellent buying experience.

2/23/13

Went there to buy my new Honda accord. Michael H. helped me out. He was very patient, listened to my wants and needs and got me a sweet deal on a car even with my credit. Great Job! Great experience!!!!!

2/15/13

I had contacted Terrence R. and told him the exact car I was looking for. He suggested some similar he had in stock. I was set on this one color combination. After a few days Terrence followed up again and indicated he could not dealer trade for the car. A day later he follow up again and told me where to find the car I was looking for. WHAT GREAT CUSTOMER SERVICE! By far the most honorable car sales person I have ever dealt with. My only remorse was Terrence did not sell me the car--------Call Terrence [contact info removed] if you truly want a great car buying experience, he is like not other car salesperson.................

2/15/13

1/31/13

It started with a request through Edmunds.com for quotes on a 2013 Honda Accord LX (and a lot of research on my part). After several email exchanges with Craig H. I finally went to the dealership to start the arduous task of negotiating. There was nothing arduous about it! Craig and I had pleasant conversation, pleasant negotiations, and I got the deal I wanted. I hope it was fair to Craig! I highly recommend Norm Reeves Honda of Huntington Beach.

12/17/12

9/30/12

We had a great experience at Norm Reeves Honda in Huntington Beach. The first moment we arrived at the dealer, we were greeted by a cheerful salesman Boc Nguyen. He was very helpful in showing us the car we were interested in and was never once try to push us into making our decision. We were hesitant before our arrival because of our bad experience in the past w/ car salesmen. Fortunately, Boc Nguyen had changed our mind by his sincerety and helpfulness. The dealer s atmosphere was very professional and everyone there was supernice and courteous. We bought the car we wanted and will definitely come back for our next car. We will highly recommend this dealership to anyone who is interested in getting either a new car or a preowned car. Also, the finance person was very thorough with our paperwork in explaining all of the details involved. Thanks so much for all you guys help. We absolutely love our new car.

8/30/2012

Guillermo is the most helpful, friendliest person I have ever dealt with at a dealership.. I've already sent a few of my friends over to go see him for parts for their Honda... =)

8/19/12

I went in for parts Tech Tang was very helpful excellent service, very knowledgeable he even offer to install the part id just bought. I would recommend this dealer to other.

7/31/12

Thanks Riz for making it happen! I made a new car purchase here and is so happy with how the deal went. Good guy, awesome experience! See Riz, he will take care of you.

7/28/12

Great car buying experience. I got my second Honda from this dealership. However, it was my first time dealing with Riz (Salesman). He was very courteous & easy to deal with throughout the sales process. Best of all, Riz made us feel like family. The entire process took us less than 3 hours. I would highly recommend anyone to this gentleman for any Honda needs.

7/20/12

Dave Trotz, Service Manager, and his team at Norm Reeves Honda do outstanding work. Carol and I have a nice, comfortable feeling about their workmanship. Don Custer

7/14/2012

After going to a handful of dealerships in my area (Los Angeles), Norm Reeves Honda Superstore in Huntington Beach was a breath of fresh air. I know that I couldn't have had a better experience anywhere else and will make the drive every time to deal with a group of people I found to be honest, down to earth, and truly cared about making my car buying experience a good one. I was done with my paperwork in only a couple of hours and was quickly able to settle on a price that I'm still happy with. It's nice to know that car buying doesn't have to be as daunting as many other dealerships still make it. Thanks again to the great team at Norm Reeves Honda Superstore in Huntington Beach! I'll definitely be back again!!!

6/9/2012

Purchased a CR-V online from Giovanni. The entire transaction went smoothly. There's always a push to buy extras when the finance manager writes your contract but that's to be expected. You are free to say no.

6/1/2012

I've purchased two vehicles from Norm Reeves Honda in the past three years. I also have my vehicles serviced by them. I'm a tough negotiator who does extensive research before making any purchase. After visiting several other Honda dealerships I always end up going back to Norm Reeves. After comparing notes with friends who purchased elsewhere, I know for a fact that I have gotten better deals and better treatment than they did. Its so nice to be greeted by friendly, honest people who seem to love what they do. I would recommend visiting Norm Reeves Honda in Huntington Beach before driving 100 miles to get the "bait and switch" from these supposed discount dealerships. And always remember; you get what you pay for!

5/6/12

Hi, My name is Lynne Pham and I just bought a new 2012 Honda Accord. Boc , Duy Nguyen was the one who helped me with everything. Thank you Boc. He is a great guy. I highly suggest him if anyone is going there. I got a great deal for my car and I am very satisfy. Thank you Norm Reeves Honda Huntington Beach.

5/5/12

I heard about this place from a cousin of mine. She recommended Boc Nguyen. I was very please to have him as my salesman. He was very patient, nice, knowledgeable and wonderful to us. My daughter was with me as well. She absolutely loved him and the car we got! We are now proud owners of a 2012 Black Honda Accord!! Thanks Boc Nguyen and Norm Reeves!! We will be back soon!! Consider us your new loyal customers!!!

4/10/12

I leased Honda Accord three years ago from Norm Reeves I was very happy but I didn't care about the miles so I put so many miles, but I loved my car!! so about month ago I called norm reeves Honda in Cerritos and I spoke to Ramzi Maymoon what a great guy He is He helped me to keep my car and lower my payment with great service ,thank you Ramzi. I will send my brother for you to help him too I already told him about you... thanks again